European Freight Operations Lead - Client Relations

Kevin Theobald Recruitment Agency; England; On-site; GBP 36,000 - 44,000; Full time

Job summary

Kevin Theobald Recruitment Agency is seeking a Senior Operations Coordinator to provide seamless logistical solutions for the UK and European markets. You will coordinate freight movements, liaise with customers and suppliers, and ensure accurate, clear communication across all channels.

The role emphasizes cost-effective negotiation, excellent customer service, and meticulous order processing using the in-house system, with duties spanning customs documentation and client relationship building.

Qualifications

• Excellent communication skills (Written & Verbal).
• Professional, positive and helpful attitude.
• Commercial acumen with the ability to negotiate directly with clients and suppliers.
• Presentable, energetic and enthusiastic.
• Strong organisational skills with an excellent memory.

Responsibilities

• Organising the movement of freight across Europe and the UK.
• Communicating accurately in written and verbal form complex instructions to both Customers and Suppliers.
• Negotiating with both Customers and Suppliers to achieve most cost-effective solution.
• Providing the highest standards of Customer service.
• Processing Customer orders through use of the companies own “in-house” operating system with an emphasis on attention to detail.
• Compiling customs documentation to facilitate shipment of our client’s freight into and from Europe.
• Building very strong relationships with our clients, principally through verbal engagement.

Skills

Communication

Negotiation

Professionalism

Presentation

Organisational skills

Job description

Kevin Theobald Recruitment Agency is seeking a Senior Operations Coordinator to provide seamless logistical solutions for the UK and European markets. You will coordinate freight movements, liaise with customers and suppliers, and ensure accurate, clear communication across all channels.

The role emphasizes cost-effective negotiation, excellent customer service, and meticulous order processing using the in-house system, with duties spanning customs documentation and client relationship building.