EUC IT Support Consultant: Remote VPN & Intune Expert

Morgan Hunt UK Limited

Wembley

On-site

GBP 71,000 - 95,000

Full time

6 days ago

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Job summary

Morgan Hunt UK Limited is seeking an IT Support Consultant (EUC) in Wembley Park to administer and support Palo Alto GlobalProtect remote access, configure client deployments, and coordinate with Network and Security teams. The role focuses on Windows 10/11 support, endpoint management with Intune, and delivering high-quality EUC service.

The position involves working with cross-functional teams to maintain secure connectivity, resolve incidents, and contribute to service improvements.

Qualifications

Experience supporting Palo Alto GlobalProtect VPN solutions.
Knowledge of VPN technologies and authentication methods.
Experience administering Microsoft Intune and Endpoint Manager.
Proficient in Windows 10/11 support and troubleshooting.
Strong networking fundamentals (DNS, TCP/IP, firewalls).

Responsibilities

Administer and support Palo Alto GlobalProtect remote access infrastructure.
Configure and troubleshoot GlobalProtect client deployments and connectivity issues.
Manage VPN profiles, policies, and endpoint compliance integration.
Investigate and resolve VPN connectivity and performance incidents.
Collaborate with Network and Security teams to implement secure remote access solutions.
Support migration projects involving VPN and remote connectivity services.
Package, deploy, and maintain endpoint software using Microsoft Intune.
Provide 3rd line technical support for complex EUC issues.
Maintain documentation and participate in service improvement initiatives.