IT Support Consultant (EUC)

4Recruitment Services Ltd; Greater London; Hybrid; GBP 74,000 - 92,000; Full time

Job summary

4Recruitment Services Ltd in Brent is seeking an IT Support Consultant (EUC) for a full-time hybrid role. You will administer and support Palo Alto GlobalProtect, configure deployments, manage VPN policies, and resolve connectivity and authentication incidents.

You will collaborate with Network and Security teams to deliver secure remote access solutions and support migrations involving VPN, ZTNA, Prisma Access, and Intune-managed endpoints on Windows 10/11 devices.

Qualifications

• Administer and support Palo Alto GlobalProtect remote access infrastructure.
• Configure and troubleshoot GlobalProtect deployments, authentication methods, certificates and connectivity.
• Manage VPN profiles, policies and endpoint compliance integration.
• Investigate and resolve VPN connectivity, performance and authentication incidents.
• Collaborate with Network and Security teams on secure remote access solutions.
• Support migrations involving VPN, ZTNA, Prisma Access, and remote connectivity services.
• Package, deploy and maintain endpoint software using Microsoft Intune.
• Configure and manage Intune policies, compliance and deployment of apps.
• Support Windows 10/11 devices including laptops, desktops, kiosks and remote devices.

Responsibilities

• Administer and support Palo Alto GlobalProtect remote access infrastructure.
• Configure GlobalProtect deployments, authentication methods, certificates and connectivity issues.
• Manage VPN profiles, policies, client settings and endpoint compliance integration.
• Investigate and resolve VPN connectivity, performance and authentication incidents.
• Collaborate with Network and Security teams on secure remote access solutions.

Skills

GlobalProtect

VPN Troubleshooting

Intune

Windows 10/11

ZTNA

Prisma Access

Tools

Palo Alto GlobalProtect

Microsoft Intune

Job description

IT Support Consultant (EUC)

Brent

£450 per day

Full Time - Hybrid Working

Key Skills & Requirements:

• Administer and support Palo Alto GlobalProtect remote access infrastructure.
• Configure and troubleshoot GlobalProtect client deployments, authentication methods, certificates, and connectivity issues.
• Manage VPN profiles, policies, client settings, and endpoint compliance integration.
• Investigate and resolve VPN connectivity, performance, and authentication incidents.
• Work with Network and Security teams to implement secure remote access solutions.
• Support migration projects involving VPN, ZTNA, Prisma Access, and remote connectivity services.
• Package, deploy, and maintain endpoint software using Microsoft Intune.
• Support Windows 10 and Windows 11 devices, including laptops, desktops, kiosks, and remote devices.
• Configure and manage Microsoft Intune policies, compliance policies, configuration profiles, and application deployments.

We are an equal opportunity agency