EU 3PL Quality Control Tower Analyst

Amazon Uk Services Ltd.; Dunstable; On-site; GBP 35,000 - 55,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an EU External Fulfilment Control Tower Specialist – Quality to provide end-to-end operational support across 41+ European 3PL buildings. The role drives process standardisation and optimisation while serving as the communication link between 3PL partners and Amazon stakeholders.

The position operates on a rotating shift including nights and weekends and is office-based. You will monitor KPI performance, resolve system issues, and lead data-driven improvements

Qualifications

• Experience with Microsoft Office suite, including Excel, Outlook and Word.
• Advanced proficiency in verbal and written English (CEFR C1).
• High school diploma or equivalent.
• Expertise in data analysis tools such as SQL, Python, Power BI, AI, etc.
• Experience in logistics.

Responsibilities

• Manage onboarding and permissions to support seamless 3PL operations.
• Provide operational guidance to 3PL partners across European sites.
• Resolve capacity discrepancies and warehouse management system configurations.
• Act as a bridge between 3PL partners and internal Amazon stakeholders.
• Upload and maintain critical data to support supply chain visibility and internal compliance requirements.
• Monitor adherence to process and Amazon operational standards, escalating deviations.
• Support system launches and migrations, ensuring ongoing operational continuity.

Skills

Microsoft Office Suite (Excel, Outlook

English proficiency CEFR C1

SQL

Python

Power BI

AI tools

Logistics experience

Education

High school diploma

Job description

Amazon UK Services Ltd. is seeking an EU External Fulfilment Control Tower Specialist – Quality to provide end-to-end operational support across 41+ European 3PL buildings. The role drives process standardisation and optimisation while serving as the communication link between 3PL partners and Amazon stakeholders.

The position operates on a rotating shift including nights and weekends and is office-based. You will monitor KPI performance, resolve system issues, and lead data-driven improvements