EU 3PL Control Tower: Quality & Inventory Lead (24/7)

Amazon; Dunstable; On-site; GBP 42,000 - 64,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an EU External Fulfilment (EF) 3PL Control Tower Specialist – Quality to oversee end-to-end operational support across 40+ European facilities. The role standardises processes, coordinates between 3PL partners and Amazon stakeholders, and operates on a rotating shift that includes nights and weekends.

The position is office-based in the EU EF network. You will manage onboarding, guide 3PL partners, resolve capacity discrepancies, configure warehouse systems,

Qualifications

• Experience with Microsoft Office suite, particularly Excel, Outlook, and Word.
• Advanced proficiency in verbal and written English (CEFR C1).
• Experience in logistics.

Responsibilities

• Managing onboarding and permissions to support seamless 3PL operations
• Providing operational guidance and support to 3PL partners across multiple European sites
• Resolving capacity discrepancies and warehouse management system configurations
• Acting as a communication bridge between 3PL partners and internal Amazon stakeholders
• Uploading and maintaining critical data to support supply chain visibility and internal compliance requirements
• Monitoring adherence to process and Amazon operational standards, identifying and escalating deviations
• Supporting system launches and migrations, implementing required tasks for ongoing operational continuity

Skills

English proficiency

Office suite experience

Logistics experience

Education

High school diploma or equivalent

Tools

Excel

Power BI

SQL

Python

AI tools

Job description

Amazon UK Services Ltd. is seeking an EU External Fulfilment (EF) 3PL Control Tower Specialist – Quality to oversee end-to-end operational support across 40+ European facilities. The role standardises processes, coordinates between 3PL partners and Amazon stakeholders, and operates on a rotating shift that includes nights and weekends.

The position is office-based in the EU EF network. You will manage onboarding, guide 3PL partners, resolve capacity discrepancies, configure warehouse systems,