Estates & Property Support Specialist (Hybrid)

North Norfolk District Council; Cromer; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Employee assistance program

Discounts portal

Salary sacrifice schemes

Job summary

North Norfolk District Council is seeking an Estates Technical Support Officer to join its Property Services team in Cromer. You will provide technical and administrative support across a wide range of property-related functions, responding to customer enquiries and maintaining lease information.

You will help manage property records, support commercial opportunities, and assist with valuations, procurement, and reporting while working on site with a small professional team.

Qualifications

• Experience of administration and customer service.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organisational skills and the ability to manage competing priorities.
• Experience using Microsoft Office applications.

Responsibilities

• Respond to land and property-related enquiries from residents, businesses, leaseholders and colleagues.
• Manage Estates inbox and ensure enquiries are handled efficiently.
• Support administration of beach huts, chalets, leases and licences.
• Arrange property viewings and carry out site inspections.

Skills

Administration

Customer service

Microsoft Office

Organisation

Data management

Communication

Driving licence

Education

Valid driving licence

Tools

Concerto

GIS mapping

Job description

North Norfolk District Council is seeking an Estates Technical Support Officer to join its Property Services team in Cromer. You will provide technical and administrative support across a wide range of property-related functions, responding to customer enquiries and maintaining lease information.

You will help manage property records, support commercial opportunities, and assist with valuations, procurement, and reporting while working on site with a small professional team.