Estates Helpdesk Coordinator – Customer-Driven Ops

Bradfield Group; Bradfield; Presencial; GBP 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Contributory workplace pension

Life cover

Professional development and training

Health cash plan & EAP

Cycle to Work scheme

Electric Vehicle scheme

Free parking

Lunch provided

Resumo da oferta

Bradfield College is seeking a Helpdesk Co-ordinator to join our Estates team. You will manage the day-to-day operation of the Estates Helpdesk, coordinating maintenance requests and contractor activities and handling related administrative processes.

You will act as a key link between customers, maintenance teams and contractors, delivering excellent customer service while supporting safe, compliant and effective operation of the College estate.

Qualificações

• Excellent customer service and organisational skills.
• Willingness to learn and develop within the role.
• DBS check and pre-employment screening required.

Responsabilidades

• Manage day-to-day operation of Estates Helpdesk and coordinate maintenance requests.
• Coordinate contractor activities and related administrative processes.
• Act as a link between customers, maintenance teams and contractors, ensuring service quality.

Conhecimentos

Customer service

Organisation

Will to learn

Descrição da oferta de emprego

Bradfield College is seeking a Helpdesk Co-ordinator to join our Estates team. You will manage the day-to-day operation of the Estates Helpdesk, coordinating maintenance requests and contractor activities and handling related administrative processes.

You will act as a key link between customers, maintenance teams and contractors, delivering excellent customer service while supporting safe, compliant and effective operation of the College estate.