Estate Services Manager

OCS; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading facilities management company is seeking an Estate Services Manager in London. This role involves overseeing service charge budgets, managing health and safety compliance, and fostering client relationships. Join a diverse workforce that values professional growth and development, ensuring the best working environment for all.

Qualifications

• Must have Right to Work in the UK.
• Understanding of legislation relating to property management is essential.
• Effective communicator both verbally and in writing.

Responsibilities

• Responsible for the drafting and control of service charge budgets.
• Manage Health and Safety compliance on site.
• Conduct regular inspections of the building fabric.

Skills

Effective communicator

Knowledge of legislation relating to property management

Understanding of key issues on property inspections

Understand the principles of Health and Safety

Client relationship management

Education

Right to Work in the UK

Job description

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About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment .

About The Role:

Shift pattern: Monday to Friday, must be flexible as the business needs

Key responsibilities:

• To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s)
• Daily service review with the supervisors of the cleaning, security and M&E departments to update on current issues and agree priorities for the day and week.
• Regular inspections of the building fabric and monthly common part inspections and follow up with tenants as required
• Attend weekly FM team meetings to review progress against operational and business objectives
• Attend two weekly client meetings to report on all objectives.
• Manage the approval of invoices on P2P invoicing system and ensure all queries are dealt with in the timeframe
• Collate quarterly security incident information and submit to the client as required
• Manage and co-ordinate the delivery of all plant insurance inspections, ensuring remedial works are completed within the specified timeframe
• Provide work permits and permission to access permits for any non contractual and high risk works
• To be responsible for Health and Safety compliance on site, and the maintenance of records
• To proactively manage risk and deal with insurance issues and claims on site
• Manage the installation and ensure the maintenance of all kitchen ventilation systems alongside the clients specialist consultant.
• Ensure the Fire Alarm Maintenance schedule is kept up to date, accounting for any new acquisitions, disposals and fit outs.
• Undertake all vacant property checks and carry out duties such as flushing regimes and removing post
• Ensure procurement is carried out in line with company policy.
  
  
  

The ideal candidate should meet the following criteria:

• Understand the Industry and how stakeholders function
• Understand the basics of the investment market
• Knowledge of legislation relating to property management
• Develop an understanding of how to build and maintain client, supplier and tenant/customer relationships
• Understanding of key issues to be noted on property inspections
• Understand the principles of service charges, VAT and banking
• Understand the principles of contract law and TUPE
• Know and be able to apply legislation and policies relating to Health and Safety and Environmental protection
• Understand insurance relating to buildings and the FSA regulations
• Effective communicator both verbally and in writing
• Must have Right to Work in the UK
  
  
  

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Facilities Services

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