ERP & CRM Solutions Consultant - Implementation & Training

FASTEK Limited; Birmingham; On-site; GBP 42,000 - 64,000; Full time

Job summary

FASTEK Limited in Birmingham seeks an IT consultant specializing in ERP and CRM to analyze business needs and align IT solutions with client requirements. You will customize software, support implementations, and train end-users to maximize usability and value.

Collaborate with clients and project managers to deliver solutions, document processes, test and validate software, and stay current with industry trends to drive innovation and compliance with business standards.

Responsibilities

• Provide consulting on business software solutions (ERP, CRM)
• Analyze business needs and align with IT solutions
• Customize software to meet client requirements
• Support implementation and integration projects
• Provide training to end-users on software usage
• Collaborate with clients to enhance workflows
• Conduct software testing and validation
• Document business and technical processes
• Support pre-sales activities with solution demos
• Ensure compliance with business standards
• Manage client communication and reporting
• Work with project managers for delivery
• Troubleshoot and resolve software issues
• Stay updated with software trends
• Deliver business value through IT-enabled innovation

Job description

FASTEK Limited in Birmingham seeks an IT consultant specializing in ERP and CRM to analyze business needs and align IT solutions with client requirements. You will customize software, support implementations, and train end-users to maximize usability and value.

Collaborate with clients and project managers to deliver solutions, document processes, test and validate software, and stay current with industry trends to drive innovation and compliance with business standards.