EPR PSO Resource Coordinator

Royal United Hospitals Bath NHS Foundation Trust

Bath

On-site

GBP 28,000 - 45,000

Full time

7 hours ago

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Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a Rostering Programme Support Officer for the Shared EPR initiative. The role will act as the central point for the rostering system and NHS ESR, coordinating across GWH, SFT and RUH to ensure accurate data for payroll and pension purposes, while supporting onboarding and workforce reporting.

The post holder will manage sensitive information with strict governance, provide reports for senior leadership, and assist the PMO in delivering

Qualifications

Educated to degree level or equivalent level of knowledge acquired through relevant experience
Evidence of continued professional development
Formal project management qualification
Formal project qualification such as PRINCE2 Practitioner, Managing Successful Programmes, APM PMQ or equivalent
Management training and or qualification

Responsibilities

Act as the central support function for the EPR Programme across all three local care organisations (GWH, SFT and RUH), ensuring alignment of activity, documentation and communications across the BSW Hospitals Group.
Apply senior project support judgement in assessing, escalating and where appropriate helping to resolving programme risks and issues that may affect delivery across the partnership, making recommendations to the Programme Manager and/or Programme Director.
Support the production of complex, high-quality programme reports, highlight reports, exception reports and board papers, synthesising information from all three organisations and presenting findings clearly for senior leadership audiences.
Provide specialist project support to the PMO Manager and Programme Manager in the delivery of specific programme workstreams, exercising appropriate judgement.

Skills

Project coordination

Stakeholder management

Report writing

Governance

Information governance

Cross-organisational work

Education

Degree or equivalent

Job description

Job Overview

Please note this is internal only to employees of the BSW Hospitals Group.

Subject to Job Evaluation*

Rostering Project Support Officer (PSO) - Shared EPR

Full time (37.5 hours per week) - Fixed term / secondment until 31st December 2027

The BSW Hospitals Group – Great Western Hospitals NHS Foundation Trust (GWH), Royal United Hospitals Bath NHS Foundation Trust (RUH) and Salisbury NHS Foundation Trust (SFT) – is delivering a shared Electronic Patient Record (EPR) across all three Trusts. This major digital transformation programme aims to improve quality and safety, enable more efficient working practices, and deliver a better experience for patients and staff.

We are seeking an experienced and highly capable Rostering Programme Support Officer to play a central role in the delivery of the BSW EPR Programme for a fixed term / secondment of 18 months. Working across the organisations locations as required, the post holder will provide central support across the BSW EPR Programme, providing high-level project and programme coordination across all three local care organisations: Great Western Hospital (GWH), Salisbury NHS Foundation Trust (SFT), and Royal United Hospitals Bath (RUH). The post holder acts as the central team’s point of coordination, supporting consistent and effective programme delivery for Human Resources transactions within the programme across the Group in accordance with agreed quality, time and financial parameters.

Main duties of the job

The role acts as the key point of contact for the electronic rostering system and ESR (NHS National Electronic Staff Record system) queries, working closely with payroll and HR to ensure data accuracy for pay and pension purposes, while also supporting onboarding and producing reports to inform workforce planning. The successful candidate will bring strong attention to detail, sound knowledge of NHS workforce systems, and the ability to manage competing priorities in a fast-paced environment. They will be responsible for the receipt, handling, and appropriate routing of highly sensitive, privileged, and commercially confidential programme information across all three organisations.

Working for our organization

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed Job Description And Main Responsibilities

Programme Coordination and Project Management

Act as the central support function for the EPR Programme across all three local care organisations (GWH, SFT and RUH), ensuring alignment of activity, documentation and communications across the BSW Hospitals Group.
Apply senior project support judgement in assessing, escalating and where appropriate helping to resolving programme risks and issues that may affect delivery across the partnership, making recommendations to the Programme Manager and/or Programme Director.
Support the production of complex, high-quality programme reports, highlight reports, exception reports and board papers, synthesising information from all three organisations and presenting findings clearly for senior leadership audiences.
Provide specialist project support to the PMO Manager and Programme Manager in the delivery of specific programme workstreams, exercising appropriate judgement.

Person specification

Qualifications

Essential criteria

Educated to degree level or equivalent level of knowledge acquired through relevant experience
Evidence of continued professional development
Formal project management qualification

Desirable criteria

Formal project qualification such as PRINCE2 Practitioner, Managing Successful Programmes, APM PMQ or equivalent)
Management training and or qualification

Experience

Essential criteria

Significant experience in a project or programme support role, including direct experience working across multiple organisations or complex stakeholder environments
Demonstrable experience of independently managing programme governance documentation including risk registers, issues logs, stakeholder maps and work plans within policy
Experience of handling highly sensitive, commercially confidential or privileged information, and applying appropriate information governance frameworks

Desirable criteria

Experience of working simultaneously across several acute NHS trusts in a central coordination role
Experience of working on EPR or major digital transformation programmes
Experience of working with clinicians and engaging clinical stakeholders

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

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