Digital Implementation Lead

Chelwest; Greater London; On-site; GBP 58,000 - 65,000; Full time

Job summary

Chelsea and Westminster NHS Foundation Trust in London is seeking a Digital Implementation Lead to drive the delivery of the Division's Digital Programme, aligning with ICT strategy and cross-site projects.

You will manage projects to time, budget and scope with the Digital Operations, Innovation and Information Teams, applying PRINCE2 standards to achieve clinical governance and service improvements. Strong NHS experience and leadership across diverse teams are essential.

Qualifications

• Educated to degree level or equivalent proven experience.
• Experience in project management or change management.
• Substantial experience in managing IT and/or healthcare projects.
• Experience of implementing complex digital projects.

Responsibilities

• Ensure new systems and processes are installed and functioning properly.
• Develop and manage partnerships with external suppliers, ensuring contractual obligations are met.
• Ensure safety reporting and governance documentation is maintained.

Skills

Project management

PRINCE2

MS Office

Analytical skills

Healthcare IT

Change management

Communication skills

Education

Degree level/equivalent

Tools

Microsoft Project

Job description

We are an award winning organisation providing care at two main hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—and a number of community-based services across London, such as sexual health and HIV clinics.

With 6,700 members of staff, we are proud to care for a diverse population of one million people. We are committed to ensuring that our workforce is just as diverse with a strong mix of skills and abilities.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that each and every person working at the Trust makes. One of our Trust priorities is to be an employer of choice—a place where people want to start their career and to grow with us through continued education, professional development and support .

Main area Digital for GUM, Maternity, Gynae, Dermatology, HIV, Trans+ Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 289-SC-388-A

Site Chelsea and Westminster Hospital Town London Salary £58,133 - £65,261 per annum incl. HCAS Salary period Yearly Closing 19/10/2026 23:59

Job overview

The Digital Implementation Lead is a key member of the Division’s Digital Team and will work with all groups across the Division to develop a culture that sustains excellence in the successful delivery of Digital projects.

The post holder will be responsible for the project management and implementation of elements of the Trust’s Division of Specialist Care Digital Programme, in adherence to Chelsea and Westminster NHS Foundation Trusts (CW) ICT strategy. This includes responsibility for multiple cross site projects working with Digital Operations, Innovation, Performance and Information Teams, using PRINCE2 project management methodology and other relevant standards as appropriate.

Main duties of the job

The post holder will manage projects within time, budget and scope tolerances, ensuring congruence and alignment with other projects and service development initiatives. The post holder must at all times ensure consistency with the aims and requirements of internal and external bodies, for example senior clinicians, end users, NHS bodies and user groups, and third party suppliers.

The post holder will be expected to be a champion of the use of project information systems within the organisation in support of service development and clinical governance.

The post holder will be responsible for the development and maintenance of project documentation related to the project and at times may be required to work on or assist with other projects.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

Ensure that new systems and processes are installed and functioning properly

Be responsible for the development and ongoing management of partnerships with external suppliers, ensuring that all contractual and statutory obligations are met.

Ensure contractual obligations are met including safety reporting obligations, provision of documentation, progress reports and report writing .

Identify, record and provide solutions to complex project risks and issues

Assist with business contingency and disaster recovery planning for assigned project.

Assist with the design and development of operational policies, procedures training requirements for assigned project.

Provide timely highlight / exception reports etc. to the relevant boards and committees.

Make use of a wide range of information sources, including the Intranet/Internet, and professional publications so as to enhance successful /project delivery.

Establish cross-functional project teams, working groups and user groups as required to foster effective team communication and forums to drive the project forward, ensuring that all parties have a clear understanding of responsibilities.

Monitor projects to ensure that they are on target to deliver the proposed business benefits.

Assist in benefits identification and realisation including the compiling of the benefits register.

Coordinate the design, development and testing of systems, ensuring the deployed product meets the needs of users and stakeholders and is ultimately fit for purpose from both business and clinical perspectives.

Identify system enhancements and changes and escalation via the appropriate channels e.g. Request for Change, Contract Change Notice.

Responsibility and management of part of a budget.

Responsbility and management of digital systems within the post holders remit.

Training key stakeholders as required.

Education and qualifications

• Educated to degree level/with equivalent proven experience

Experience

• Specific experience in project management or change management
• Substantial and demonstrable experience in managing IT and/or healthcare related projects
• Experience of implementing complex digital projects
• Direct project experience in the NHS

Skills and knowledge

• Full range of Project management controls and techniques
• Excellent organisational skills Excellent written and verbal communication skills
• Advanced IT skills required to support a wide range of document preparation will require expertise with a computer keyboard and a good understanding of Microsoft project software.
• Confidence and proficiency in use of office software
• Dexterity - extensive PC skills required to create / up-date project plans using Microsoft Office applications
• Ability to write concise specifications and documents to tight deadlines
• Ability to write and present supporting business cases
• Ability to understand, make recommendations on, teach and convey governance issues to all levels
• Strong analytical skills
• An excellent understanding of healthcare processes and practices
• Performance management
• Management Groups/Stakeholders in Conflict
• Thorough understanding of the theory and practice of project and programme management
• Ability to work on own initiative without close supervision
• Ability to work autonomously and as a team
• Ability to work to deadlines
• Ability to build co-operative relationships
• Ability to handle commercial and confidential information appropriately
• Understanding of Core NHS Information Systems

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications.

The recruitment team are available to provide support from 9am–5pm, Mon–Fri. To contact the team please call the Trust switchboard and ask for ‘Recruitment team, Human Resources Department’.