EHR Senior Analyst

University College London Hospitals; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is inviting applications for a role within the Electronic Health Record (EHR) Team in the Patient Access & Flow unit. The position focuses on supporting the Patient Self-Scheduling via MyCareUCLH (MyChart) and contributing to broader digital transformations.

The post requires Epic certification and delivery of high-quality, patient-centred care through digital improvements.

Qualifications

• Educated to degree level or equivalent through experience and professional development.
• Higher professional clinical or management degree or equivalent.
• Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
• Experience of design, build, configuration and testing within Epic applications.

Responsibilities

• Design, configuration and testing of the Patient Self-Scheduling programme and the prerequisite build of transitioning from DEP to SER-based clinic code structure.
• Engage with clinicians and operational managers to analyse service needs, define clinical best practices, optimise workflows, and align system enhancements with Trust objectives.
• Support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies.

Skills

Project management

Change management

Agile methodologies

Stakeholder engagement

Education

Degree level or equivalent

Higher professional clinical or management degree

Tools

Epic Certification

Job description

Site University College London Hospitals NHS Foundation Trust Town London Salary £66,274 - £73,496 Per annum Inclusive of HCAS Salary period Yearly Closing 21/10/2026 08:00

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University College London Hospitals NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

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An exciting opportunity has arisen to join the UCLH Electronic Health Record (EHR) Team within our Patient Access & Flow (PA&F) Team. We are seeking an enthusiastic individual to join us to initially support our Patient Self-Scheduling via MyCareUCLH (MyChart) Programme. On completion, you will join the wider PA&F Team to continue delivering digital improvements and supporting the Trust’s evolving service requirements.
We are seeking someone with a strong interest and experience in digital healthcare and is Epic Certified.
At UCLH, patients are at the heart of everything we do. Our Epic EHR system plays a vital role in improving care by providing staff and patients with seamless access to information and enabling services and treatment pathways to be designed around patient needs.
Patient Self-Scheduling is a key part of our digital transformation programme, supporting our vision of a digitally enabled organisation that delivers efficient, effective and patient-centred care.
Why join us?
Digital healthcare is a rapidly evolving field, using innovative technology to enhance patient care, improve staff experiences and create more streamlined pathways. As demand for skilled Digital Health professionals continues to grow, this is an exciting opportunity to develop your career while making a meaningful difference.
If you are passionate about digital transformation and want to help shape the future of patient care at UCLH, we would love to hear from you.

Main duties of the job

The post holder will initially be part of a dedicated team responsible for the design, configuration and testing of the Patient Self-Scheduling programme and the pre-requisite build of transitioning from DEP to SER-based clinic code structure. Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super-users, and subject matter experts to assess current-state booking and MyCare workflows and contribute to shaping the future-state design and successful programme delivery.
They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives.
Candidates who do not hold Cadence/MyChart Certifications will be provided with training and are expected to achieve certification or proficiency within their six-month probation period.
This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large & diverse population. We provide academically led acute & specialist services, to people from the local area, from throughout the United Kingdom & overseas. Our vision is to deliver top-quality patient care, excellent education, & world-class research.

We provide first-class acute & specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology & Neurosurgery
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis & treatment of many complex illnesses. UCLH specialises in women’s health & the treatment of cancer, infection, neurological, gastrointestinal & oral disease. It has world class support services including critical care, imaging, nuclear medicine & pathology.

At UCLH, we have a real 'One Team' ethos, & our values - safety, kindness, teamwork & improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note due to a number of other roles being advertised that it is a possibility that there will be a mixture of permanent and fixed term roles available at this level. This will be discussed with candidates at interview.

Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.
UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Person specification

Specific Requirements

• Full understanding of and demonstrable commitment to the UCLH values.

Knowledge and Qualifications

• Educated to degree level or equivalent through experience and professional development.
• Higher professional clinical or management degree or equivalent.
• Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.

Experience

• Relevant project management or improvement experience with a track record of delivery.
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications.

Skills and Abilities

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points-based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.