E-Rostering Co-ordinator

Wye Valley; Hereford; On-site; GBP 28,000 - 31,000; Part time

Job summary

Wye Valley NHS Trust is seeking an E-Rostering Co-Ordinator (Band 4) to join the Rostering Team in Hereford. The role covers daily, weekly and monthly roster activities to support Nursing and Medical staff, with 30 hours per week and a busy office setting.

You will receive RL Datix Suite training; prior rostering system knowledge and diary management are desirable, along with the ability to work with HR, IT and Finance to optimise rostering processes.

Qualifications

• Knowledge of HR systems and procedures acquired through experience or NVQ level 3.
• Experience providing technical information to staff and managers.
• Experience with rostering and electronic staff record systems.

Responsibilities

• To support the utilisation of e-Rostering across the organisation.
• To be the principal contact for the e-Rostering system and run bespoke reporting.
• To monitor utilisation and provide guidance to stakeholders and teams.
• To maintain user guides and SOPs and ensure consistent approach across the Trust.

Skills

HR systems knowledge

Technical information delivery

Microsoft Office experience

Education

Diploma/HNC/NVQ4 in Business Administration or Customer Service

Tools

ERostering system

Electronic staff record (ESR)

Job description

Main area E-Rostering Grade Band 4 Contract Permanent: 30 Hours per week Hours Part time - 30 hours per week (Mon - Fri) Job ref 229-COR-8155385-A-A

Site Monkmoor Court Town Hereford Salary £28,392 - £31,157 pa pro rata Salary period Yearly Closing 22/10/2026 23:59

Job overview

E-Rostering Co-Ordinator – Band 4

An exciting new opportunity to join the E-Rostering Team within the Trust, delivering daily, weekly and monthly activities to support all Workforce staff including Nursing and Medical workforce to utilise and maintain the electronic rosters.

Full training on the RL Datix Suite will be provided for the appointable candidates, however a working knowledge of rostering systems, rota management and shared in box / diary management would be preferable.

This part time post will be an integral part of the rostering team, providing day to day support and training for live rostered units and managers and will be based in an busy working office environment and from time to time may require some on-site meetings as appropriate.

Interacting closely with other HR teams, you will need to have a flexible approach to your work, as well as the ability to use your own initiative whilst working efficiently as part of the team.

Main duties of the job

To support the utilisation of e-Rostering across the organisation

To be the principle contact for the e-Rostering system, whether it be system support queries, internal requests for information or bespoke reporting, managing joiners and leavers or setting up new patterns on the system

To be a point of support to colleagues within the wider Rostering and Bank Teams

To monitor utilisation of the e-Rostering system to ensure best practice is being maintained and that the key stakeholders are aware of the support available from the Trust

To maintain and distribute support documentation and best practice guidance for the e-Rostering System

To recommend enhancements for the e-Rostering systems with the system provider and the Rostering Lead

To monitor effectiveness of the system and raise system support queries with the Supplier through to a state of resolve and escalating and concerns along the way

To monitor any system issues to ensure any downtime of the systems are escalated to the supplier at the earliest opportunity

To work collaboratively as required with the Rostering, Bank, Finance, HR and IT

To maintain user-guides and standard operating procedures and update the Intranet ensuring a consistent approach across the department and Trust wide

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,000 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

All NHS workers in England who have face to face contact with patients are encouraged to fully vaccinate against COVID 19. Please carefully consider this requirement when applying for this position

Person specification

Qualifications

• Knowledge of HR systems and procedures acquired through experience or NVQ level 3
• Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes

Experience

• Experience of providing technical information/ instructions to staff and managers
• Understanding of a range of work procedures and practices across the Trust underpinned by theoretical knowledge or equivalent experience
• Experience of effective use of a range of Microsoft
• Experience of administration and development of an erostering and electronic staff record systems

Knowledge

• Good working knowledge of service delivery and working practices across hospital services
• A broad understanding of relevant policy, legislation drivers and their application to the relevant service area e.g. Data Protection, Confidentiality, Trust policies and procedures
• Excellent organisational and time management skills
• Knowledge of e-rostering system and processes
• Knowledge of ESR system and processes