EPR Change Agent: Drive Digital Care Transformation

Norfolk and Norwich University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working hours

On-site facilities

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is launching a major EPR implementation across multiple trusts. The Change Agent role focuses on engaging staff, explaining what changes, and how they improve patient care and workflows.

You will work with a multidisciplinary team to support adoption and readiness activities. The role emphasises engagement, collaboration and hands-on support to ensure successful go-live and ongoing transformation of digital patient care within the

Qualifications

• Enthusiastic about improving services and patient care.
• Able to engage with a wide range of staff and stakeholders.
• Clear, approachable communication across teams.

Responsibilities

• Support delivery of change and engagement activities across the Trust.
• Promote understanding and adoption of the new EPR system under guidance.
• Be the friendly point of contact for staff during the transition.
• Gather feedback from colleagues and feed into the programme team.
• Support workshops, engagement events, and awareness sessions.
• Encourage readiness activities and training among staff.
• Identify areas needing additional support and escalate where needed.
• Champion the benefits of EPR across teams and departments.

Skills

Enthusiastic

People skills

Interpersonal skills

Teamwork

Change management

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is launching a major EPR implementation across multiple trusts. The Change Agent role focuses on engaging staff, explaining what changes, and how they improve patient care and workflows.

You will work with a multidisciplinary team to support adoption and readiness activities. The role emphasises engagement, collaboration and hands-on support to ensure successful go-live and ongoing transformation of digital patient care within the