Entry-Level Housing Services Coordinator (Property Admin)

Integro Partners; Aldershot; On-site; GBP 23,400 - 28,600; Full time

Job summary

Integro Partners Ltd, operating as an employment agency, is advertising an Entry Level Property Administrator in Aldershot. The role involves handling resident inquiries, coordinating admin tasks, and supporting lettings activities within a housing portfolio.

You will log enquiries, support surgeries and events, assist with marketing homes, and accompany residents to viewings. Benefits include career growth in a market-leading organisation.

Qualifications

• Strong customer service skills and a genuine passion for supporting people.
• Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
• Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.

Responsibilities

• Be the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
• Log customer enquiries, repairs, and concerns on Grainger systems and elevate to the appropriate colleagues where needed.
• Assist with organising resident surgeries, engagement activities, meetings, and events.
• Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator role.
• Attend property viewings with residents and support customers as they move into their new home.

Skills

Customer service

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

Integro Partners Ltd, operating as an employment agency, is advertising an Entry Level Property Administrator in Aldershot. The role involves handling resident inquiries, coordinating admin tasks, and supporting lettings activities within a housing portfolio.

You will log enquiries, support surgeries and events, assist with marketing homes, and accompany residents to viewings. Benefits include career growth in a market-leading organisation.