Property Coordinator

WILLIAM H BROWN; Peterborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

William H Brown in Peterborough is seeking a motivated Property Coordinator to provide tenancy administration and property management support to the branch, landlords and tenants. This is a busy, varied role within the Connells Group, offering training and clear prospects for progression.

If you are highly organised, enjoy delivering excellent customer service and thrive in a fast-paced environment, you'll benefit from industry-leading training and a supportive team that values career

Qualifications

• Excellent customer service and communication skills.
• Highly organised with strong administration skills and attention to detail.
• Ability to prioritise a busy workload in a fast-paced environment.
• Resilient, positive and proactive.
• IT literate, including MS Office and email systems.
• Experience in lettings, property management, administration or customer service advantageous.

Responsibilities

• Providing property management and tenancy administration support to branches, landlords and tenants.
• Arranging property safety inspections and ensuring all compliance certificates are up to date.
• Coordinating routine property visits and additional inspections within required timescales.
• Liaising with contractors to arrange repairs and maintenance, ensuring work is completed to the required standard.
• Supporting the management of repair and maintenance requests, including insurance claims where appropriate.
• Establishing responsibility for repairs between landlords and tenants.
• Processing contractor payments, landlord invoices and deposit-related administration accurately and efficiently.
• Delivering excellent customer service while keeping landlords, tenants, contractors and branches updated throughout the process.

Skills

Customer service

Communication

Organisational skills

Administration

Prioritisation

IT literacy

Tools

MS Office

Email systems

Job description

Property Coordinator

At William H Brown, part of the Connells Group, we're looking for a highly motivated Property Coordinator to complement our fantastic team in Peterborough.

This is an excellent opportunity to join one of the UK's leading property services businesses in a varied and fast-paced role, providing tenancy administration and property management support to our branch, landlords and tenants. If you're highly organised, enjoy delivering excellent customer service and thrive in a busy environment, you'll benefit from industry-leading training, genuine career progression and the support of a business that invests in its people.

What’s in it for you as our Property Coordinator?

• Support in training towards ARLA – NFOPP qualifications
• Industry leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Collaborative, rewarding and fun environment
• Team incentives

Key responsibilities of a Property Coordinator

As a Property Coordinator, you'll provide essential tenancy administration and property management support, helping to ensure properties remain compliant and tenancies run smoothly. Your responsibilities will include:

• Providing property management and tenancy administration support to branches, landlords and tenants
• Arranging property safety inspections and ensuring all compliance certificates are up to date
• Coordinating routine property visits and additional inspections within required timescales
• Liaising with contractors to arrange repairs and maintenance, ensuring work is completed to the required standard
• Supporting the management of repair and maintenance requests, including insurance claims where appropriate
• Establishing responsibility for repairs between landlords and tenants
• Processing contractor payments, landlord invoices and deposit-related administration accurately and efficiently
• Delivering excellent customer service while keeping landlords, tenants, contractors and branches updated throughout the process

Skills and experience required to be a successful Property Coordinator

To be successful in this role, you will:

• Have excellent customer service and communication skills
• Be highly organised with strong administration skills and excellent attention to detail
• Be able to prioritise a busy workload in a fast-paced environment
• Be resilient, positive and proactive
• Be IT literate, including MS Office and email systems
• Previous experience within lettings, property management, administration or a customer service environment would be advantageous

Connells Group has been named one of The Sunday Times Best Places to Work for the second consecutive year, recognising our commitment to creating a workplace where colleagues feel supported, valued and able to build successful careers.

As part of the UK's leading property services group, you'll have access to ongoing development and long-term opportunities to progress into Property Management, Lettings and other specialist roles across the wider Connells Group.

EA08275