Entertainment Manager

Harrison Leisure; Appleby-in-Westmorland; On-site; GBP 28,000 - 42,000; Full time

Job summary

Harrison Leisure is seeking an energetic Entertainment Manager to bring the Wild Rose Holiday Park to life with year-round events, activity coordination, hosting, and hospitality tasks. You will work with Food & Beverage, Head Office, and leadership to manage the social calendar, plan experiences for guests, and uphold high park standards.

The role requires hands-on hosting, bar duties, and collaboration across teams, including social media content creation and reporting to senior leadership.

Qualifications

• Proven experience in holiday park entertainment, events coordination, hospitality, or leisure venues.
• Strong bar operational experience with the ability to work under pressure.
• Confident public speaker with experience hosting and using a microphone for large groups.
• Proficiency with leisure or F+B management software.
• Strong administrative skills with Head Office liaison.

Responsibilities

• Host live events, including bingo, quizzes, live entertainment, festivals, food events, children's activities, and seasonal celebrations.
• Plan, coordinate, and execute the annual park events calendar.
• Manage all event bookings, ticketing, and guest enquiries.
• Work hands-on behind the bar during busy shifts and key park events.
• Collaborate with Head Office to align initiatives with company standards and goals.
• Utilise internal platforms to manage schedules, stock, bookings, and reporting.
• Support social media promotion and content creation for events.
• Provide regular progress reports to senior management.
• Maintain a high-energy presence around the park to engage with guests.
• Upsell onsite leisure activities and seek revenue opportunities.
• Ensure safety, cleanliness, and compliance with H&S guidelines.

Skills

Holiday park entertainment

Events coordination

Bar operations

Public speaking

Social media content creation

Liaising with Head Office

Team collaboration

Flexible schedule

Job description

We're looking for an energetic, confident, and hands-on Entertainment Manager to bring Wild Rose Holiday Park to life. This is a dynamic role combining year-round event management, activity coordination, hosting, and hospitality team member duties.

Working closely with the Food & Beverage team, Head Office, and executive leadership, you will lead the park's social calendar, create memorable experiences for our guests, and maintain high standards throughout the complex. You must be as comfortable working on the bar as you are planning events, running kids club or taking centre stage on the microphone.

Duties will include:

• Host live events, including bingo, quizzes, live entertainment, festivals, food events, children's activities, and seasonal celebrations
• Plan, coordinate, and execute the annual park events calendar to ensure a varied and engaging program focused on our many target customers.
• Manage all event bookings, ticketing, and guest enquiries efficiently
• Work hands-on behind the bar during busy shifts and key park events
• Collaborate with Head Office and Wild Rose Experience Team Members to align entertainment initiatives with wider company standards and goals
• Utilise internal platforms, specifically Smart Leisure Connect and Zonal, to manage schedules, stock, bookings, and reporting
• Support social media promotion and content creation to showcase events and activities
• Provide regular progress and operational reports directly to the Head of F&B and GM, Graeme Baker
• Maintain a visible, high-energy presence around the park to engage with homeowners and guests
• Upsell onsite leisure activities and seek opportunities to increase events/F+B revenue wherever possible.
• Ensure all entertainment areas and bar facilities remain safe, clean, and fully compliant with H&S guidelines
• Working with Head of F+B on large annual events.

A key element of this role involves close collaboration with Head Office. You will be responsible for operational accuracy within company software systems, including Smart Leisure Connect, ensuring seamless integration between event scheduling, sales, and administrative reporting.

Skills Required:

• Proven experience in holiday park entertainment, events coordination, hospitality, or leisure venues
• Strong bar operational experience with the ability to work comfortably under pressure
• Confident public speaker with experience hosting and using a microphone for large groups
• Proficiency with leisure or F+B management software
• Strong administrative skills and experience liaising directly with Head Office management
• Creative mindset with an eye for event planning, decoration, and social media content creation
• Excellent communication skills with a customer-first approach
• A team player who understands their contribution to a wider business.
• Proactive, enthusiastic, and flexible attitude toward working evenings, weekends, and holiday periods

Health and Safety:

At Harrison Leisure, safety is at the heart of everything we do. You will be expected to:

• Promote and maintain a safe, clean, and healthy working culture on site at all times
• Follow all company health and safety procedures, policies, and risk assessments
• Take responsibility for your own safety and that of colleagues, holiday homeowners, and park guests
• Wear appropriate personal protective equipment (PPE) whenever required
• Report all accidents, incidents, hazards, and near misses promptly to management

Our Harrison Leisure UK Values:

As an employer, we are committed to providing a supportive, fair and well-structured working environment. Our approach is shaped by our core values of Family, Sustainability, Integrity and Quality, and we reflect these in the way we support both the people we employ and the families we work with.

Family

We aim to create a respectful and welcoming atmosphere where our team members feel valued and included. We believe in loyalty, continuity and working together to ensure the best possible experience for the children and families we support.

Sustainability

We are mindful of our impact on the community and the environment. We work responsibly and encourage efficient use of resources, with a focus on creating long-term, positive outcomes for families and our wider surroundings.

Integrity

We are committed to transparency and honesty in all aspects of employment. We build trust through clear communication, doing what we say we will do, and maintaining professional, reliable working relationships.

Quality

We strive for high standards in the support we provide. We focus on doing the basics well, consistently, and are committed to providing the best possible experience for the child, the family and our staff. We invest in good training, safe practices and a positive culture where everyone can do their best work.