Assistant Park Manager

Oxygen; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Industry-leading pay

Free entry for you + 4 on weekdays

50% off entry for you + 4 on weekends

50% off food and drinks on shift

50% off up to 4 parties a year for you

50% off food and drink when not onhift

25 days holiday + bank holidays

Birthday paid day off

Pension scheme

Discount platform

Job summary

Oxygen is seeking an Assistant Park Manager in Greater London to work with the Deputy and Park Manager to develop and empower a talented team, delivering our values; pride, passion, playing together and moments of WOW-ness.

You will deliver the day to day running of the park spanning the entire customer journey, leading by example to deliver exceptional and engaging customer service. You will inspire and coach your team to do the same.

Qualifications

• Minimum 3 years' experience in a leadership role.
• Experience with financial data and KPI management.
• Experience of managing and leading a large team.
• Experience with planning and running events.
• Working knowledge of welfare and EDI in the workplace.
• Excellent customer service and engagement skills.
• Experience working with SEN children and customers.
• Knowledge of industry H&S standards and compliance.
• Tech savvy.
• Working knowledge of the core Microsoft applications.
• A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks etc.
• IOSH qualification desirable.
• First aid qualification desirable.

Responsibilities

• Lead and deliver day-to-day park operations across the customer journey.
• Inspire and coach your team to deliver exceptional customer service.
• Ensure compliance with brand standards and SOPs; challenge performance when needed.
• Be an inclusive leader promoting respect, collaboration and collective responsibility.
• Act as a brand ambassador, reflecting our values of pride, passion, playing together and WOW.

Skills

Leadership

Financial data

KPI management

Team management

Event planning

EDI welfare

Customer service

SEN experience

Health & Safety

Tech savvy

Microsoft Office

Hospitality background

IOSH

First aid

Tools

Microsoft Office

Job description

Assistant Park Manager, you will work closely with the Deputy and Park Manager to develop, lead and empower your highly motivated and talented team, to deliver ourfour values; pride, passion, playing together and moments of WOW-ness.

You will deliver the day to day running of the park spanning the entire customer journey, leading by example to deliver exceptional and engaging customer service. You will inspire and coach your team to do the same.

You will ensure compliance with brand standards and SOP’s and challenge performance when needed.

You will be an inclusive leader who demonstrates respect, collaboration and takes collective responsibility in all you do.

You will be an authentic brand ambassador who is commercial, creative, brave and curious, creating a culture to reflect these behaviours and attributes.

Skills and experience:

• Minimum 3 years' experience in aleadership role
• Experience with financial data and KPI management
• Experience of managing and leading a large team
• Experience with planning and running events
• Working knowledge of welfare and EDI in the workplace
• Excellent customer service and engagement skills
• Experience working with SEN children and customers
• Knowledge of industry H&S standards and compliance
• Tech savvy
• Working knowledge of the core Microsoft applications
• A background in a service-led industry is desirable, such as hospitality, adventure parks, family leisure entertainment parks etc.
• IOSH qualification desirable
• First aid qualification desirable

Benefits:

• Industry-leading pay
• 50% off food and drinks while on shift
• 50p hot drinks on shift
• Free entry for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 50% off up to 4 parties a year for your family & friends
• 50% off food and drink when not on shift
• 25 days holiday + bank holidays
• Increased holiday leave with service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores