Enterprise Wi‑Fi Network Engineer (London)

Adecco Portugal

Greater London

On-site

GBP 35,000 - 43,000

Full time

13 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Adecco Portugal is recruiting a Network Support Engineer for a central London office. You will provide remote and onsite support across enterprise networking, Wi‑Fi and infrastructure for a diverse hospitality customer portfolio.

You will troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VLANs and VPNs, configure switches/routers/firewalls, and maintain documentation. Experience with CCNA or equivalent, strong customer service, and ability to meet service levels is required.

Qualifications

Enterprise networking experience required.
Wi‑Fi and WAN/LAN troubleshooting.
CCNA certification or equivalent.
Strong communication and customer service skills.

Responsibilities

Provide technical support across networking, infrastructure and end-user environments.
Troubleshoot and resolve hardware, software, connectivity and Wi‑Fi issues.
Manage and respond to support tickets within SLA.
Escalate complex issues to senior engineers as needed.
Deliver remote and onsite support to customer environments.
Assist with infrastructure installations, upgrades and migrations.
Configure and support network devices such as switches, routers and firewalls.
Maintain accurate technical documentation and support records.
Work closely with customers to ensure exceptional service delivery.