Enterprise Speech AI Partnerships Manager

Sideinc; United Kingdom; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Flexible working arrangements

Annual leave plus public holidays

Private healthcare options

Life assurance and income protection

Professional development support

International exposure across global 팀

Job summary

Side is seeking an Account Manager to lead enterprise relationships in the speech and AI space. You will bridge client needs with internal delivery teams, ensuring alignment, clear roadmaps, and long-term partnership stability.

The role requires strong technical credibility across TTS/ASR, data workflows, and commercial awareness, with a customer-first mindset and experience managing large enterprise accounts.

Qualifications

• 5+ years of experience in speech technology, AI/ML services, data annotation, data collection, or language technologies.
• Experience with large technology platforms or enterprise AI customers.
• Fluency in deep learning-based TTS and ASR systems, voice tech, NLP fundamentals, and model training pipelines.
• Strong understanding of annotation workflows, dataset management, and model evaluation concepts.
• Comfort engaging directly with engineering, ML, and product stakeholders.
• Strong communication skills bridging technical and operational teams.
• Commercial awareness and structured account-management discipline within enterprise environments.

Responsibilities

• Lead high-profile relationships with a major enterprise technology partner in the speech and AI domain.
• Collaborate with Product, Engineering, ML, Data Science, and Speech teams.
• Translate complex requirements into clear internal delivery plans and roadmaps.
• Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams.
• Contribute technical insight during solution design discussions on model accuracy, constraints, scaling, and evaluation methods.
• Protect and stabilize revenue streams while supporting expansion aligned with the client’s roadmap.
• Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and risk.
• Partner with delivery, data operations, engineering, and product teams to transition from scoping to execution.
• Identify risks early, elevate appropriately, maintain transparency across stakeholders.
• Build long-term trust through responsiveness, clarity, and professionalism in enterprise environments.

Skills

Speech technology

AI/ML services

Data annotation

Data collection

Language technologies

Account management

Commercial awareness

Client relationship management

Job description

Side is seeking an Account Manager to lead enterprise relationships in the speech and AI space. You will bridge client needs with internal delivery teams, ensuring alignment, clear roadmaps, and long-term partnership stability.

The role requires strong technical credibility across TTS/ASR, data workflows, and commercial awareness, with a customer-first mindset and experience managing large enterprise accounts.