Enterprise Solutions Engineer, EMEA

Ironclad; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Solution Engineer, where your technical expertise and exceptional communication skills will drive sales and enhance customer relationships. This role is pivotal in bridging the gap between innovative technology and client needs, allowing you to make a significant impact in a collaborative environment. You'll engage with diverse teams, design tailored solutions, and contribute to the evolution of a leading contract lifecycle management platform. If you're passionate about technology and eager to influence outcomes, this opportunity is perfect for you.

Benefits

Private Medical

Dental

Vision

Monthly wellness stipend

Monthly phone allowance

Home office setup stipend

Qualifications

• 5+ years of Enterprise Solution Engineering experience.
• Strong verbal communication and presentation skills.

Responsibilities

• Listen to prospects' needs and goals to tailor solutions.
• Design and deliver custom presentations of the platform.
• Collaborate with internal teams to ensure smooth evaluations.

Skills

Technical Configuration

Communication

Collaboration

Problem Solving

Enterprise Solution Engineering

Job description

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L'Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It's the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We're a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes' 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We're backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

Solutions Engineering at Ironclad

Solution Engineers (SEs) are Ironclad Sales Team's pre-sale technical experts. SEs collaborate closely with prospects and Ironclad's Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.

At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad's platform, SEs empower prospects to understand how Ironclad can work for them.

SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad's Product team to develop.

Requirements, you must be:

• Mission-oriented: You're excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.
• Exceptional communicator: You're a strong verbal communicator, able to capture an audience with clear and confident language. You're energetic, while able to understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.
• Technically proficient: You're an expert at technical configuration and familiar with or have an appetite for learning and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts.
• Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.
• Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.
• Experience: 5+ years of Enterprise Solution Engineering experience

Responsibilities:

• Listen to prospects' needs and goals. Listening is our #1 strength.
• Design, build and deliver executive level custom presentations and demonstrations of the Ironclad platform using a prospect's own contracts and workflows.
• Build strong relationships with prospects to help Ironclad's most important and strategic prospects evaluate and ultimately select Ironclad.
• Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
• Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect's evaluation.
• Bring actionable insights back to Ironclad's Product Team to help us evolve our core product.

Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.

Benefits:

• Private Medical
• Dental
• Vision
• Monthly wellness stipend
• Monthly phone allowance
• One time home office set up stipend

Candidates must have the unrestricted right to work in the United Kingdom.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.