Enterprise Customer Enablement Lead

Figma; Greater London; Ibrido; GBP 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Figma is seeking a Customer Enablement Manager to guide the adoption journey for large enterprise customers on the Figma Weave platform. You will design tailored enablement strategies that drive product adoption, uncover new use cases, and support long-term customer success.

You’ll partner with internal teams to deliver a seamless, engaging customer experience and become a trusted advisor across organizations.

Competenze

• 4+ years in Customer Success, Enablement, or customer-facing SaaS role.
• Strong communication across diverse customer personas.
• Ability to connect product features to customer goals and outcomes.

Mansioni

• Manage adoption journeys for large enterprise customers.
• Design tailored enablement strategies to drive product adoption.
• Share best practices, use cases, and product expertise with teams.
• Build trusted relationships with stakeholders from various roles.

Conoscenze

Customer Success

Communication

Product Knowledge

Cross-functional

Descrizione del lavoro

Figma is seeking a Customer Enablement Manager to guide the adoption journey for large enterprise customers on the Figma Weave platform. You will design tailored enablement strategies that drive product adoption, uncover new use cases, and support long-term customer success.

You’ll partner with internal teams to deliver a seamless, engaging customer experience and become a trusted advisor across organizations.