Enterprise AI Solutions Engineer - Remote

ServiceNow; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking a Forward Deployed Software Engineer (FDSE) to work with enterprise clients, delivering AI-native software that spans backend, data orchestration, and frontend UI. You will embed with customer teams, design, implement and deploy solution-ready builds in agile sprints.

You will ship scalable, production-grade systems, codify reusable assets, and contribute to platform tooling. The role requires deep systems thinking, strong backend and frontend skills, and willingness to

Qualifications

• 10+ years of software engineering experience with 2+ years in customer-facing or embedded roles.
• Strong backend (Python, Node.js, Java) and frontend (React, Angular) skills.
• Experience deploying AI-native software in production with CI/CD.

Responsibilities

• Deliver production-ready LLM-enabled applications end-to-end.
• Work in the field with customers to deploy and iterate in live environments.
• Codify reusable assets: libraries, prompts, scaffolds.
• Shape developer experience by feeding feedback to platform teams.
• Develop APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components.

Skills

Full-stack

Python

Node.js

React

APIs REST/GraphQL

AI/NLP integration

Field-ready travel

Leadership

Tools

LangChain

Semantic Kernel

Prompt chaining

Vector search

Context management

Job description

ServiceNow is seeking a Forward Deployed Software Engineer (FDSE) to work with enterprise clients, delivering AI-native software that spans backend, data orchestration, and frontend UI. You will embed with customer teams, design, implement and deploy solution-ready builds in agile sprints.

You will ship scalable, production-grade systems, codify reusable assets, and contribute to platform tooling. The role requires deep systems thinking, strong backend and frontend skills, and willingness to