Enterprise AI Architect & Technical Strategy Lead

OpenAI, Inc.; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI is seeking an Applied AI Architect in London to be the senior technical owner for a portfolio of customers. You will shape AI strategy and guide journeys from discovery through deployment, adoption, and measurable impact.

You will manage the technical account plan for OpenAI products, translate business priorities into use cases, and coordinate with deployment and security specialists to deliver durable customer value.

Qualifications

• Significant experience in customer-facing technical roles (solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success).
• Strong software and cloud architecture foundations (APIs, distributed systems, data integration, identity, security, privacy).
• Understanding of modern AI systems, frontier LLMs, agentic apps, model evaluation, retrieval, and enterprise AI workflows.
• Ability to prototype, explain tradeoffs, and work with APIs, SDKs, and languages like Python or JavaScript.

Responsibilities

• Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of customers and pre-sales prospects.
• Own the technical account plan, milestones, adoption priorities, and expansion opportunities.
• Lead discovery with executives and technical teams to identify and prioritise use cases tied to business outcomes.
• Develop applied AI architectures spanning models, data, integration, security, privacy, governance, evaluation, and deployment.
• Guide customers through technical evaluations, workshops, prototypes, and proofs of value to production.

Skills

Solutions architecture

Technical account leadership

AI deployment

APIs and SDKs

Communication to executives

Tools

APIs

Job description

OpenAI is seeking an Applied AI Architect in London to be the senior technical owner for a portfolio of customers. You will shape AI strategy and guide journeys from discovery through deployment, adoption, and measurable impact.

You will manage the technical account plan for OpenAI products, translate business priorities into use cases, and coordinate with deployment and security specialists to deliver durable customer value.