Enterprise AI Agent Engineer — Customer-Focused Deployment

SkanAI; United Kingdom; On-site; GBP 90,000 - 130,000; Full time

Job summary

Skan AI, a pioneering context engine provider, seeks a Forward Deployed Engineer who embeds with customers to turn real work into a production agent. You will bridge engineering, AI, and customer delivery, capturing complex workflows, defining operating logic, and deploying end-to-end solutions with governance and human oversight.

You'll work at the intersection of AI, process intelligence, and enterprise work, delivering observable business lift while collaborating with Fortune 500 clients and

Qualifications

• 7+ years in software, data, or ML engineering, solutions engineering, or technical consulting.
• Strong Python and SQL; hands-on experience with at least one cloud platform.
• Experience building with LLMs / AI agents, or delivering data/ML products - in production or as serious prototypes.
• Excellent communication and a genuine appetite for working directly with enterprise customers.
• A pragmatic, outcome-driven mindset: you ground decisions in evidence and keep scope honest.
• Process intelligence / process mining, RPA, or workflow-automation experience.
• Delivery in regulated environments (financial services, insurance, healthcare).
• Familiarity with agent frameworks, evaluation/observability tooling, Kubernetes, or VDI/mainframe environments.

Responsibilities

• Embed with a customer team to understand a target workflow - including the exceptions and rework that never make it onto a slide.
• Deploy our lightweight observation software and turn real, observed work into a clear specification for what the agent should do.
• Author and validate the agent's operating procedure - its decision logic, rules, and escalation paths - and prove it against real cases before any build.
• Build, integrate, and configure the agent, wiring it into enterprise systems with guardrails and human-in-the-loop checkpoints.
• Drive calibration, user acceptance testing, and shadow-mode validation through to a clean production go-live.
• Instrument monitoring and quantify the business lift the agent delivers.

Skills

Python

SQL

Cloud platforms

LLMs / AI agents

Enterprise customer communication

Process intelligence / RPA

Delivery in regulated environments

Agent frameworks

Tools

Kubernetes

VDI/Mainframe environments

Job description

Skan AI, a pioneering context engine provider, seeks a Forward Deployed Engineer who embeds with customers to turn real work into a production agent. You will bridge engineering, AI, and customer delivery, capturing complex workflows, defining operating logic, and deploying end-to-end solutions with governance and human oversight.

You'll work at the intersection of AI, process intelligence, and enterprise work, delivering observable business lift while collaborating with Fortune 500 clients and