ENT Admin & Scheduling Specialist

NHS; Leeds; On-site; GBP 21,000 - 26,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust in Leeds is seeking an Assistant Patient Services Coordinator for the ENT team within the Head & Neck Clinical Services Unit. You will join a busy patient administration team, supporting scheduling, patient communications and coordinating workflow to keep pathways moving smoothly.

The successful candidate will have administrative experience, a proactive approach, and the ability to work under deadlines in a fast-paced NHS environment.

Qualifications

• The successful candidate must have previous experience working within an administrative setting.
• Ability to prioritise workload and work to deadlines in a busy environment.
• Proactive approach and strong communication with clinicians, patients and colleagues.

Responsibilities

• Work with Consultants and medical teams to coordinate patient pathways.
• Schedule patients and manage appointment flow.
• Respond to patient enquiries in a courteous and timely manner.
• Help move patients through their pathways by ensuring next steps are in the pipeline.
• Collaborate with admin staff, clinicians and nursing teams to support service delivery.

Skills

Administrative experience

Scheduling patients

Communication

Teamwork

Education

Tools

MS Office

Job description

Leeds Teaching Hospitals NHS Trust in Leeds is seeking an Assistant Patient Services Coordinator for the ENT team within the Head & Neck Clinical Services Unit. You will join a busy patient administration team, supporting scheduling, patient communications and coordinating workflow to keep pathways moving smoothly.

The successful candidate will have administrative experience, a proactive approach, and the ability to work under deadlines in a fast-paced NHS environment.