Enquiries & Admissions Guidance Adviser

Teaching Vacancies; Lewes; On-site; GBP 24,000 - 30,000; Full time

Job summary

Plumpton College in Lewes is seeking an Enquiries, Advice, and Guidance Adviser to deliver excellent customer service and guide prospective students through information about our courses and admissions.

You will handle enquiries across in person, phone and online and work with the admissions team to ensure a smooth applicant journey, attending college events as our ambassador and supporting colleagues with a flexible, client-focused approach.

Qualifications

• Experience in high-volume customer service.
• Strong organisational skills and ability to meet deadlines.
• IT proficiency with Microsoft Office and database management.

Responsibilities

• Answer enquiries across multiple platforms – in person, by phone, and online.
• Provide detailed information on admissions, fees, and available courses.
• Support admissions team to ensure a smooth journey for applicants.
• Collaborate with internal teams and attend college events as our ambassador.

Skills

Customer service

Organisational skills

Flexible hours

Tools

Microsoft Office

Database management

Job description

Plumpton College in Lewes is seeking an Enquiries, Advice, and Guidance Adviser to deliver excellent customer service and guide prospective students through information about our courses and admissions.

You will handle enquiries across in person, phone and online and work with the admissions team to ensure a smooth applicant journey, attending college events as our ambassador and supporting colleagues with a flexible, client-focused approach.