Engineering Team Leader - Hybrid/Remote UK

Focus Group; Shoreham-by-Sea; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Holiday leave

Hybrid work

Enhanced leave

Volunteer day

Health & Pension

Job summary

Focus Group is seeking an Engineering Team Leader to manage a team of engineers within the Service Delivery department. Based in Shoreham or Exeter, with remote work flexibility across the South East/South West, you will lead technical delivery, performance and training while collaborating with an Engineering Manager to hit KPIs.

The role requires strong ICT background, people management, and excellent communication, with a flexible approach to travel and hybrid working arrangements.

Qualifications

• Relevant technical background in ICT or similar.
• Experience leading and developing engineering teams.
• Excellent written and verbal communication.
• Ability to plan, prioritise and resolve problems.
• Flexible with travel and occasional overnight stays.

Responsibilities

• Line manage engineers with one-to-one meetings, reviews and performance management.
• Collaborate with Service Operations, Service Delivery and Presales on solutions.
• Act as the technical escalation point for junior engineers.
• Deliver complex technical solutions solo or in teams.
• Assist with customer complaints and engineering escalations.
• Support regional teams in adopting new products and ways of working.
• Assist installation coordination teams with scheduling.

Skills

ICT background

People management

Communication

Collaboration

Planning & prioritisation

Attention to detail

Solution-focused

Driving licence

Job description

Focus Group is seeking an Engineering Team Leader to manage a team of engineers within the Service Delivery department. Based in Shoreham or Exeter, with remote work flexibility across the South East/South West, you will lead technical delivery, performance and training while collaborating with an Engineering Manager to hit KPIs.

The role requires strong ICT background, people management, and excellent communication, with a flexible approach to travel and hybrid working arrangements.