Engineering Support Administrator

Xds Oxford; Oxford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave plus Bank Holidays

7% company pension contribution

Cycle to Work Scheme

Private healthcare

Employee Assistance Programme

Group Life Assurance

Professional Development

Company social events

Professional Development

Company social events

Job summary

A leading engineering firm in Oxford is seeking an Engineering Support Administrator to provide essential administrative assistance to the Engineering department and handle Customer Support activities. The successful candidate will be highly organized, proficient in Microsoft applications, and capable of managing multiple tasks including database maintenance and meeting organization. The role offers additional benefits like annual leave, pension contributions, and professional development opportunities.

Qualifications

• Highly organized, able to plan and manage own workload.
• Experience in an Engineering, Purchasing or Finance environment would be an advantage.

Responsibilities

• Provide general administrative support to the Engineering department.
• Maintain the Customer Support database.
• Manage timesheet submissions and incoming calls.
• Provide occasional cover in other departments.
• Collate Work Order folders.
• Record KPIs.
• Organise meeting rooms.
• Maintain the Customer Support database.
• Timesheet submission management.
• Answer and redirect incoming calls.
• Maintain stationary supplies.
• Log materials certs and certificates of non-conformity.
• Provide occasional cover in other departments.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Visio

Organizational Skills

Job description

Reporting to the Engineering Manager, the successful candidate will provide general administrative support to the Engineering department and oversee Customer Support activities.

Key Responsibilities

• Provide general administrative support to the Engineering department, including:
  • collating information for product manuals
  • creating route cards
  • maintaining ECN Register
  • collating Work Order folders
  • recording of KPIs
  • organising meeting rooms
• Maintain the Customer Support database.
• Timesheet submission management.
• answering and redirecting incoming calls
• maintaining stationary supplies
• logging materials cert and certificates of non-conformity
• Provide occasional cover in other departments.

Specific skills

• Able to use Microsoft Word and Excel. Other programmes such as PowerPoint and Visio would be advantageous.
• Highly organised, able to plan and manage own workload and handle documentation in a disciplined way.

Desired experience

• Experience in an Engineering, Purchasing or Finance environment would be an advantage.
• 25 days annual leave plus Bank Holidays (+1 additional day every 5 years' service)
• 7% company pension contribution
• Cycle to Work Scheme
• Private healthcare inc. Mental Health Hub, discounted gym membership, health and fitness. products and activities
• Employee Assistance Programme inc. Wellbeing Hub and Digital Gym
• Group Life Assurance
• Group Income Protection
• Professional Development
• Company social events

Applications should be made with detailed CV, along with a letter of motivation indicating the position applied for, by 31 st January 2026.

Agencies need not apply.

Job Application: Engineering Support Administrator

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