Technical Sales Support Engineer

Chiltern Park Recruitment; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Sales Support Engineer in Milton Keynes. The role involves supporting customers and the sales team with technical inquiries for mechanical products, particularly in pneumatics and actuators. Ideal candidates should have a degree in Mechanical Engineering or a related field and experience in an engineering environment. Offering a competitive salary and benefits including pension, health cover, and 25 days holiday, this position promises excellent career progression and training opportunities.

Benefits

Career progression

Subsidised canteen

Excellent pension

Private health cover

Company bonus

Relocation package available

Qualifications

• Must have a degree or equivalent in Mechanical Engineering.
• Proficient in communication with customers via phone and email.
• Hands-on experience in testing and diagnostics.

Responsibilities

• Provide technical support for customer inquiries via phone and email.
• Analyze and report on customer product returns.
• Support sales force with customer visits and application development.
• Manage product training and new product introductions.

Skills

Communication skills

Problem-solving

Time management

Technical presentation

Project handling

Education

Degree, HNC, or HND in Mechanical Engineering or related discipline

Job description

About the job Technical Sales Support Engineer

An amazing opportunity for an engineer or candidatewith someelectrical engineering understanding, to provide support to customers and the sales force team for technical matters,join a multinational engineering company, covering many sectors including automotive, aerospace, space, scientific, pharmaceutical, electronics, renewable energy, and food processing. Technical support will cover a mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of the company'sproducts. Supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products although the electrical / electronic interaction is becoming increasingly common.

Benefits

Salary Attractive!!!! - depending on experience + superb career and technical progression available, subsidised canteen, free lunches, Excellent Pension, Private Health Cover, 25 days holiday, Company Bonus, Relocation package available where appropriate etc

Key Responsibilities

• Support for customer questions via phone and e-mail
• Process requests for special products and variations
• Analyse, check and report writing on customer product returns
• Market and competitor product analysis & understanding
• Supporting sales force with customer visits and application development
• Product management including training, new product introduction and supersession of discontinued product ranges

Essential Education, Skills and Experience

• Degree, HNC or HND in Mechanical Engineering or related discipline
• Able to communicate proficiently via telephone and email with both internal and external customers
• A methodical problem solver who is logical, organised and able to keep clear comprehensive records
• Ability to clearly and effectively present technical subjects, face-to-face and via webinar
• Experience working within an Engineering environment
• Hands‑on testing and diagnostic experience
• Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
• Pneumatic or hydraulic systems or system design experience
• Previous experience or working within a Technical Sales Support or applications role

Interested? Please apply now and we will be happy to recommend you!