Engineering-Driven Sales Administrator

Apex Resource Management Ltd; Warwick; On-site; GBP 21,000 - 25,000; Full time

Job summary

Apex Resource Management Ltd is recruiting a Sales Administrator in Warwick to support customer enquiries, quotations and order processing for a range of engineering products. The role focuses on maintaining accurate records and proactive follow-up with customers by phone and email.

The ideal candidate will be organised, detail oriented and comfortable speaking with customers. Prior sales or admin experience is beneficial, and there is an opportunity to learn more technical engineering aspects

Qualifications

• Experience in sales, customer service or administration is beneficial.
• Comfortable speaking with customers over the phone and following up on enquiries, quotations and orders.
• Strong attention to detail and accurate data entry skills.
• Interest in engineering products and applications and developing into a more technical role over time.
• Proficient in Microsoft Outlook, Word and Excel.

Responsibilities

• Handle customer enquiries by telephone and email, providing friendly sales support.
• Prepare accurate quotations with pricing, delivery details and product information.
• Process sales orders accurately and support weekly delivery schedules.
• Maintain organised customer, quotation and order records.
• Enter/update customer and order data accurately, checking details to prevent errors.
• Proactively follow up on quotations and orders by phone and email.
• Order goods from suppliers and coordinate deliveries to meet deadlines.
• Identify opportunities to offer relevant products and seek advice as needed.
• Collaborate with internal teams to resolve queries and learn about products and applications.
• Organise and prioritise daily work and seek support when needed.

Skills

Sales experience

Customer service

Administration

Phone communication

Detail oriented

MS Outlook

MS Word

MS Excel

ERP/CRM systems

Tools

Outlook

Word

Excel

ERP/CRM systems

Job description

Apex Resource Management Ltd is recruiting a Sales Administrator in Warwick to support customer enquiries, quotations and order processing for a range of engineering products. The role focuses on maintaining accurate records and proactive follow-up with customers by phone and email.

The ideal candidate will be organised, detail oriented and comfortable speaking with customers. Prior sales or admin experience is beneficial, and there is an opportunity to learn more technical engineering aspects