Technical Sales Administrator

System Recruitment Limited; Dudley; On-site; GBP 24,000 - 36,000; Full time

Job summary

System Recruitment Limited in Dudley, UK, is recruiting a Technical Sales Administrator for a global manufacturing firm. You will support the sales process by monitoring orders, entering data into the ERP system, and providing customers with confirmations and updates.

You will also assist with domestic and international logistics, liaising with suppliers and couriers to ensure on-time delivery. The role suits candidates with experience in Logistics, Customer Service, or Technical Sales.

Qualifications

• Engineering/technical education or relevant work experience
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Familiar with MRP and CRM systems (training provided)

Responsibilities

• Monitor order fulfilment process and enter orders into ERP system
• Provide customers with order confirmations and updates
• Coordinate with suppliers, couriers and customers to ensure on-time deliveries
• Support logistics of domestic and international shipments
• Assist sales team with administration in a business-to-business environment

Skills

Engineering background

Microsoft Office

MRP/CRM systems

Team player

Customer oriented

Education

Engineering qualification or relevant education

Tools

MRP systems

CRM systems

Job description

A Global manufacturing firm has an exciting opportunity to join the European Sales Team, based at their manufacturing facility in Dudley, UK. As a Technical Sales Administrator, you will be an integral member of the sales team.

Your role will be to assist with the sales process, by monitoring the order fulfilment process, entering relevant order and customer information on to the ERP-system, and providing customers with order confirmations, updates and any other relevant information. You will also assist with the logistical processes of goods both domestic and international. Liaising with suppliers, couriers and customers to ensure on time and accurate deliveries.

As a Technical Sales Administrator you will have previous experience working within a Logistics Department, Customer Service or in Technical Sales and be working for a technical and/or industrial product-based manufacturing company in a Business-to-Business environment.

You will have;

• Some sort of engineering or technical education, qualifications or relevant work experience
• A good understanding of Microsoft Office (Word, Excel, Outlook, Teams).
• Good understanding of MRP and CRM systems (although training will be provided).
• A positive attitude and a team player but can also work on own initiative and execute.
• Customer oriented and committed.

The role will suit individuals currently working as Technical Sales Administrator, Customer Service, Engineering Support, Sales Support and be living within a commutable distance of Dudley, Stourbridge, Kingswinford, Halesowen, Wolverhampton, Oldbury, Birmingham or be willing to relocate.