Engineering Assistant: Field & Office Training for Service Engineer

Kingspan Water & Energy; Guildford; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Training program

Career progression

Equal opportunities employer

Job summary

Kingspan Water & Energy in the Guildford area is looking for an Engineer Assistant to support our Engineering Team. This role offers hands-on experience and training to progress into a Service Engineer position, with both field and office-based duties and a focus on delivering excellent customer service.

You will gain exposure to sewage treatment systems and industrial equipment, learn our procedures, and develop skills in a collaborative environment.

Qualifications

• Experience with sewage treatment plants, pumping stations, rainwater separators, or similar mechanical/electrical equipment is beneficial but not essential.
• Strong knowledge of electrical and mechanical principles.
• Ability to interact professionally with clients and ensure high satisfaction.
• Proficient with mobile technology and task management software.
• Valid UK driving licence is essential for this role.
• Proactive attitude and willingness to learn in a technical environment.

Responsibilities

• Receive and manage tasks using PDA software.
• Proactively contact customers with accurate ETAs and flag delays.
• Complete detailed reports and suggest improvements.
• Perform visual safety risk assessments and raise concerns.
• Conduct monthly van stock checks and report parts used.
• Participate in on-the-job training and development courses.

Skills

Technical Experience

Electrical/Mechanical Knowledge

Customer Service Skills

IT Proficiency

Clean Driving Licence

Strong Motivation

Job description

Kingspan Water & Energy in the Guildford area is looking for an Engineer Assistant to support our Engineering Team. This role offers hands-on experience and training to progress into a Service Engineer position, with both field and office-based duties and a focus on delivering excellent customer service.

You will gain exposure to sewage treatment systems and industrial equipment, learn our procedures, and develop skills in a collaborative environment.