Field Service Engineer - Water & Wastewater Systems

Kingspan Water & Energy; Leatherhead; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company van

Tablet

33 days leave

Pension 5% match

Life assurance 4x salary

Lunch allowance

Attendance bonus

Overtime pay

Job summary

Kingspan Light, Air + Water is seeking a Field Service Engineer to service wastewater and pumping systems across Surrey/Croydon/Caterham/Epsom/Leatherhead and surrounding areas. You will perform maintenance, repairs, commissioning and fault-finding, with a strong emphasis on first-time fixes and customer satisfaction.

The role is field-based, requiring self-motivation and excellent organisation. Benefits include a company van, tablet, pension, life assurance, and overtime opportunities.

Qualifications

• Previous experience in a Field Service Engineer, Maintenance Engineer or similar role
• Strong fault-finding and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and manage your own schedule
• Good IT skills, including Microsoft Office and mobile/PDA systems

Responsibilities

• Service, repair, commission and inspect wastewater treatment plants, pump stations, oil separators and rainwater harvesting systems
• Diagnose faults and complete repairs with a strong focus on first-time fix
• Conduct preventative maintenance and equipment inspections
• Carry out confined space entry activities safely and in accordance with procedures
• Complete detailed service reports using company PDA software
• Communicate effectively with customers, colleagues and support teams
• Carry out site-specific risk assessments before commencing work
• Maintain van stock and ensure vehicle checks are completed daily
• Keep customers informed of arrival times, progress updates and recommendations
• Promote service plans and upgrade opportunities where appropriate
• Ensure all work is completed in line with health, safety and quality standards

Skills

Field service experience

Troubleshooting

Customer service

Independent worker

IT literacy

Tools

MS Office

PDA systems

Mobile devices

Job description

Kingspan Light, Air + Water is seeking a Field Service Engineer to service wastewater and pumping systems across Surrey/Croydon/Caterham/Epsom/Leatherhead and surrounding areas. You will perform maintenance, repairs, commissioning and fault-finding, with a strong emphasis on first-time fixes and customer satisfaction.

The role is field-based, requiring self-motivation and excellent organisation. Benefits include a company van, tablet, pension, life assurance, and overtime opportunities.