Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Nottingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking a Cloud Engineer to join their team in Southampton. This full-time, permanent role involves developing customer relationships and supporting cloud services. Ideal candidates will have a strong interest in cloud technologies and relevant certifications. The company offers a diverse career with opportunities for development and a supportive culture.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Health and wellbeing support

Discount schemes

Ongoing development support

Qualifications

• Experience in medium to large support environments.
• On-premise cloud services experience.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report issues.
• Create technical documentation and Statements of Work.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA

VCP

Tools

Azure

Linux

MS SCCM

MS Exchange

VMware vCloud Director

SQL Server

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Nottingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.

Our teams are committed to bringing digital solutions to infrastructure and communities across the country, making a significant impact by building and maintaining critical networks and systems.

What you’ll do:

• Train staff and customers on products and solutions.
• Support professional services and sales opportunities.
• Monitor customer incidents and report issues.
• Identify trends and security threats impacting customers.
• Manage documentation related to customer platforms and services.
• Follow internal processes for tasks and reporting.
• Assist with Proof of Concept, Type Approval, and lab testing activities.
• Create technical documentation and Statements of Work.
• Review engineering documentation.
• Help with equipment pre-staging for customer sites.
• Attend customer meetings as required.
• Ensure accurate timekeeping and expense reporting.
• Maintain certifications aligned with role objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate has an interest in Cloud technologies, some Azure knowledge, Linux, MS SCCM, and MS Exchange experience. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise cloud services experience.

• Certifications like MCSA, VCP (desirable)
• Networking and SQL Server knowledge
• Azure MFA and Identity Services familiarity
• Experience with VMware vCloud Director
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or in teams

What we offer:

A diverse career with opportunities for development, learning, and impact. We promote an inclusive culture that values diversity and supports your growth.

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Health and wellbeing support
• Discount schemes
• Ongoing development support

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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