Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Cloud Engineer to join their Engineering team in Southampton. This role involves developing technical relationships, supporting customer satisfaction, and contributing to critical infrastructure projects. Ideal candidates will have a strong work ethic, interest in Cloud technologies, and experience in support environments. The company offers a culture of inclusivity, ongoing learning, and various benefits including annual leave and health support.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Health and wellbeing support

Discount schemes

Continuous development support

Qualifications

• Experience in medium to large support environments.
• On-premise Cloud Services experience.

Responsibilities

• Training internal staff and customers on products and solutions.
• Monitoring customer incidents and reporting as needed.
• Creating technical documentation.

Skills

Cloud technologies

Linux

Communication

Education

VCP 6.x-DCV

LPIC-2

Tools

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

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Client:

Telent

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks and systems for millions, and contribute to building and maintaining critical infrastructure connectivity and security.

Responsibilities include:

• Training internal staff and customers on products and solutions.
• Supporting Professional Services and Sales opportunities.
• Monitoring customer incidents and reporting as needed.
• Highlighting trends, security threats, and technical bulletins affecting customers.
• Managing documentation related to customer platforms and Telent Cloud Services.
• Following internal and external processes for tasks, reporting, and changes.
• Assisting with PoC scenarios, Type Approval activities, and lab testing.
• Creating TA, POC, RFC, WI, and SoW documentation.
• Peer reviewing technical documentation.
• Pre-staging equipment for customer sites.
• Participating in customer meetings and reviews.
• Submitting accurate timesheets and expenses.
• Linking certifications and training to business objectives.
• Adhering to GDPR and security policies.

Candidate profile:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise Cloud Services experience.

• Desirable certifications include VCP 6.x-DCV and LPIC-2.
• Knowledge of Networking, SQL Server, Azure MFA, Microsoft System Configuration Manager, and VMware vCloud Director.
• Leadership qualities, trust-building, continuous improvement mindset, and excellent communication skills.

What we offer:

A career at Telent offers opportunities across sectors, roles, and technologies, with ongoing learning and impact. We foster an inclusive culture that values diversity and supports your growth.

Benefits include:

• 26 days annual leave plus options to buy/sell days.
• Company pension scheme.
• Family-friendly policies.
• Health and wellbeing support.
• Discount schemes.
• Continuous development support.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

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