Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Colchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their Engineering team in Southampton. This role offers the chance to work with Cloud, Network, and Security specialists on impactful projects. The ideal candidate will have knowledge of Cloud technologies, including Azure, and a strong work ethic. Benefits include 26 days annual leave, a pension scheme, and ongoing development opportunities.

Benefits

26 days annual leave

Pension scheme

Family policies

Health support

Discounts

Ongoing development opportunities

Qualifications

• Experience in medium to large support environments (IT Managed Service).
• On-premise Cloud Services experience is also desirable.

Responsibilities

• Training internal engineering staff and customers on products and solutions.
• Monitoring customer incidents and reporting on nominated accounts.
• Creating TA, POC, RFC, WI, and SoW documentation.

Skills

Cloud technologies

Leadership

Problem-solving

Communication

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server 2016

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division are now looking for a Cloud Engineer to join our successful Engineering team based out of Southampton. This is a fantastic opportunity to join a talented and experienced team of Cloud, Network and Security specialists, who will support your growth and development as a Cloud Engineer, gaining exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers. They will provide proactive service in all aspects of service delivery and serve as a bridge between the engineering team and Service Delivery, Projects, and Service Desk within Telent to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in - to innovate and develop networks and systems for millions. The work is complex, but rewarding - our work makes an impact! Help build and maintain the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities include:

• Training internal engineering staff and customers on products and solutions.
• Assisting with Professional Services and Sales opportunities within Network Services.
• Monitoring customer incidents and reporting on nominated accounts.
• Highlighting trends, security threats, or technical bulletins impacting customers.
• Managing documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Following internal and external processes for tasks, reporting, and change management.
• Assisting with PoC scenarios, Type Approval activities, and lab testing.
• Creating TA, POC, RFC, WI, and SoW documentation.
• Peer reviewing engineering documentation.
• Pre-staging equipment for customer site installations.
• Participating in customer meetings such as support reviews and incident reviews.
• Ensuring accurate and timely timesheet submissions.
• Linking certifications and training to business objectives.
• Completing overtime and expense reports accurately.
• Adhering to GDPR and security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas! You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments (IT Managed Service). On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities
• Strong work ethic and pride in ownership
• Hands-on with relevant technology
• Collaborative relationship-building skills
• Continuous improvement mindset
• Positive and supportive attitude
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

Benefits:

We offer a range of benefits including 26 days annual leave, pension scheme, family policies, health support, discounts, and ongoing development opportunities. Other benefits will be discussed at the offer stage.

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

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#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support, with a team of over 3,000 dedicated professionals committed to high performance and making an impact.