Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their team in Ipswich. The role involves working with Cloud, Network, and Security specialists, focusing on customer satisfaction and service delivery. Ideal candidates should have experience with Cloud technologies and a strong work ethic. The position offers opportunities for development and a collaborative work environment.

Benefits

26 days annual leave plus public holidays

Company matched pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Ongoing development and support

Qualifications

• Experience in medium to large support environments preferred.
• Interest in Cloud technologies, including Azure cloud knowledge.

Responsibilities

• Train internal staff and customers on products and solutions.
• Manage documentation and technical information related to customer platforms.
• Participate in customer meetings such as support reviews.

Skills

Cloud technologies

Communication

Problem-solving

Leadership

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016

Azure MFA and Identity Services

Microsoft System Configuration Manager

Microsoft Exchange Server 2016

VMware vCloud Director

Job description

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Engineer - Cloud (Previous Relevant Experience Required), Ipswich

Client:

Telent

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will develop and strengthen relationships with both internal and external customers, providing proactive service in service delivery and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses nationwide. Join us to innovate and develop networks and systems impacting millions. Our work is complex but rewarding, helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins affecting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Adhere to processes regarding task allocation, completion, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications or training to business objectives.
• Complete and submit overtime and expenses accurately.
• Comply with GDPR and security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a positive attitude, and experience working in a medium to large support environment, with on-premise Cloud Services experience preferred.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Knowledge of Networking Concepts
• Experience with Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and ownership mindset
• Hands-on with relevant technologies
• Collaborative and trustworthy relationship builder
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

At Telent, you can develop across sectors, roles, technologies, and customers, making a meaningful impact. We value diversity and strive to create an inclusive culture where everyone can thrive.

Additional benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company matched pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme
• Ongoing development and support
• Additional benefits discussed at offer stage

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure in the UK. Join us to make a real impact, working with over 3,000 dedicated professionals committed to excellence.