Enforcement Agent

Priority Recruitment Services Ltd; Ilford; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Smartphone and tech support

Body-worn camera

Court certification training

Insurance

Flexible hours

Up to 22 days’ leave + bank holidays

Pension scheme

Life assurance

Employee Assistance Programme

Perks at Work

Career progression

Job summary

Priority Recruitment Services Ltd is recruiting Enforcement Agents in the United Kingdom. The role involves visiting customers' homes and businesses to secure debt recoveries, with professional communication and negotiated repayment plans.

You will manage your own schedule, handle sensitive conversations, and work toward performance targets. The package includes a competitive basic salary and a lucrative OTE structure, with full training and progression opportunities within a well-established

Qualifications

• Excellent communication and negotiation abilities.
• Confidence handling challenging or sensitive conversations.
• A calm, firm and fair approach in all interactions.
• Ability to work independently and organise time effectively.
• Aiming to maximize earnings with motivation and drive.
• Strong judgement and professionalism when dealing with people.

Responsibilities

• Visit customers' homes and businesses within your area.
• Communicate professionally to maximise debt recoveries.
• Negotiate payment in full or arrange repayments.
• Complete income/expenditure questionnaires when required.
• Take control of goods in line with legislation and regulations.
• Maintain accurate case notes, visit reports and records.
• Support vulnerable customers with appropriate approaches.
• Manage workload, plan daily visits and meet targets.
• Handle difficult conversations calmly and fairly.

Skills

Communication skills

Negotiation skills

Independent work

Time management

Target-driven

Professionalism and respect

Job description

Salary: £26,441 – £28,460 basic salary, with OTE of £40,000 – £65,000

Hours: Flexible working hours, with start times varying between 5am and 9pm

Requirements: Full UK manual driving licence. Applicants must be free of CCJs and criminal convictions.

We are currently representing a well-established organisation within the debt recovery and enforcement sector, with over 50 years of industry experience, who are looking to recruit motivated and resilient individuals to join their team as Enforcement Agents.

This is an excellent opportunity for individuals seeking a new challenge, career progression and the potential to earn an excellent income through commission and bonuses.

Key Responsibilities of an Enforcement Agent:

• Visit customers' homes and businesses within your designated geographical area.
• Communicate professionally and confidently with customers to maximise successful debt recoveries.
• Negotiate payment in full or establish suitable repayment arrangements.
• Complete income and expenditure questionnaires where required.
• Take control of goods when necessary, in accordance with relevant legislation and regulations.
• Maintain accurate case notes, visit reports and payment records.
• Recognise and support vulnerable customers, adapting your approach to their individual circumstances.
• Manage your own workload, organise daily visits and work towards performance targets.
• Handle difficult and sensitive conversations calmly, fairly and professionally.

Benefits of Being an Enforcement Agent:

Our client offers an excellent reward package, including a competitive basic salary and an attractive commission and bonus structure, with the opportunity to earn £40,000 – £65,000 OTE.

• Basic salary of £26,441 – £28,460.
• Company car, fuel card and business expenses.
• Smartphone and technology to support you while working on the move.
• Body-worn camera and dedicated welfare support.
• Full training and funded court certification to become a certificated Enforcement Agent.
• Funded insurance.
• Flexible working hours, with start times between 5am and 9pm.
• Up to 22 days' annual leave, increasing with service, plus bank holidays.
• Contributory company pension scheme.
• Life assurance at four times your salary.
• Employee Assistance Programme.
• Perks at Work discount scheme.
• Ongoing training, career development and progression opportunities.

What We're Looking For

• Excellent communication and negotiation skills.
• Confidence when dealing with challenging situations and sensitive conversations.
• A calm, firm and fair approach.
• The ability to work independently and manage your own time effectively.
• A target-driven mindset with the motivation to maximise your earnings.
• Strong judgement, professionalism and the ability to treat people with respect.

If you are self-motivated, resilient and looking for a rewarding career with excellent earning potential, we would love to hear from you.