Energy Projects Community Liaison & Engagement

Snowfox Group; Basingstoke; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Healthcare

Holiday allowance 24-26 days

Clancy Xtras

Cycle to work

Employee Assistance Programme

Job summary

Clancy is seeking a Community Liaison Officer to support engagement with communities, residents, landowners and local authorities affected by electricity infrastructure projects. You will act as the link between project teams and local stakeholders to maintain clear information flow and constructive dialogue.

The role requires strong communication, organised workload management, and willingness to travel to project sites across the UK.

Qualifications

• Experience in community relations, stakeholder engagement, customer operations, public affairs or communications, ideally within utilities, infrastructure, construction or another regulated environment.
• Confidence working with a wide range of people, including members of the public, local authorities, community groups, landowners and project teams.
• Good judgement when dealing with sensitive, challenging or emotive situations.
• Strong written and verbal communication skills, with the ability to explain project information clearly and professionally.
• The ability to organise your workload, manage competing priorities and keep accurate records.
• A proactive approach to spotting risks early and helping project teams find practical solutions.

Responsibilities

• Developing and delivering engagement plans for electricity infrastructure projects, including substations, overhead lines, underground cables and wider network upgrades.
• Acting as a key point of contact for residents, businesses, landowners, local authorities, community groups and other stakeholders.
• Providing clear and timely updates on project scope, timescales, traffic management, access arrangements, construction activity and possible disruption.
• Planning and supporting consultation events, drop-in sessions, stakeholder briefings, newsletters and local project updates.
• Responding to queries, concerns, objections and complaints, making sure these are logged, investigated and closed out properly.
• Building constructive relationships with planning authorities, parish councils, elected members, statutory consultees, environmental bodies and local representatives.
• Identifying local sensitivities, reputational risks and opportunities to improve how we engage with communities.
• Keeping accurate records of stakeholder contact, consultation activity, issues raised and actions taken.
• Preparing regular updates for project teams and senior leaders on engagement activity, feedback, risks and trends.

Skills

Stakeholder engagement

Public affairs

Communication skills

Organisational skills

Driving licence

Job description

Clancy is seeking a Community Liaison Officer to support engagement with communities, residents, landowners and local authorities affected by electricity infrastructure projects. You will act as the link between project teams and local stakeholders to maintain clear information flow and constructive dialogue.

The role requires strong communication, organised workload management, and willingness to travel to project sites across the UK.