Energy Operations Graduate: Renewals & Growth

Radiuslimited; North Shields; Presencial; GBP 26 000 - 38 000; Tempo integral

Resumo da oferta

Radius is seeking a proactive graduate to join our Sales Operations team in the United Kingdom. In year one, you will develop a solid understanding of business processes, systems and customer administration activities, supporting day-to-day operations and data accuracy.

In year two, you will focus on customer retention, renewals and upsell opportunities, working closely with Account Managers to deliver excellent customer outcomes and meet revenue targets.

Qualificações

• Minimum 2:1 in any degree.
• Competent in using Excel and Outlook.
• Excellent verbal and written communication.

Responsabilidades

• Support day-to-day Sales Operations activities.
• Maintain customer and business data within internal systems.
• Assist with reporting, analysis and process administration.
• Develop understanding of CRM systems and operational workflows.
• Work with stakeholders across the business to support service delivery and process improvement initiatives.
• Year 2: Manage a portfolio of customers approaching renewal.
• Build strong customer relationships and understand customer needs.
• Manage end-to-end renewal sales process and identify upsell opportunities.
• Achieve renewal, retention and revenue targets.
• Use data to identify churn risks and opportunities; collaborate with Account Managers and Customer Service.

Conhecimentos

Communication skills

Teamwork

Attention to detail

Self-motivated

Adaptability

Formação académica

2:1 degree

Ferramentas

Excel

Outlook

Microsoft Office

Descrição da oferta de emprego

Radius is seeking a proactive graduate to join our Sales Operations team in the United Kingdom. In year one, you will develop a solid understanding of business processes, systems and customer administration activities, supporting day-to-day operations and data accuracy.

In year two, you will focus on customer retention, renewals and upsell opportunities, working closely with Account Managers to deliver excellent customer outcomes and meet revenue targets.