Energy Adviser / Champion

Citizens Advice Ltd; Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Citizens Advice Ltd in Manchester is seeking a role to engage with partners and communities, delivering energy awareness sessions and face-to-face/telephone support.

You will monitor impact, analyse data, build relationships with community groups, and raise awareness of carbon monoxide dangers through sessions.

Qualifications

• Strong communication and presentation skills for groups.
• Proven ability to work in target-driven environments with data analysis.
• Ability to build relationships with community groups and organisations.

Responsibilities

• Deliver energy awareness sessions to professionals and community members.
• Engage with partners and community groups one-to-one and in groups.
• Monitor and evaluate the impact of community engagement.

Skills

Public speaking

Data analysis

Stakeholder engagement

Community outreach

Job description

Job summary

Interviews will take place on 5 November 2026.

About the role

Reporting to the Energy Team Leader you will be responsible for engaging directly with partners, raising awareness of the service, the outcomes that the service achieves for clients, creating a community of energy awareness, providing face to face/telephone support.

To do this you will engage with partners and community groups on a one to one basis and through the delivery of energy awareness sessions to professionals and members of the community including sessions to raise awareness of the dangers of carbon monoxide.

We are looking for someone who:

• Has excellent communication skills and is comfortable delivering presentations to groups of people.
• Is comfortable working in a target driven environment with good data analysis skills.
• Is able to build relationships with community groups and organisations.
• Is able to monitor and evaluate the impact of community engagement.
• Has experience with social media and other digital platforms.

We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.