Energetic Store Team Leader

Card Factory; Caerphilly; On-site; GBP 21,000 - 25,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our Caerphilly store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came for and a smile.

You’ll lead by example, help others grow, drive store initiatives, and maintain clear communication to foster a positive, inclusive vibe. By watching the numbers, you’ll keep the store running smoothly and the team thriving.

Qualifications

• Strong leadership skills to inspire a team.
• Excellent communication and a positive attitude.
• Able to multitask in a busy retail environment.
• Commitment to customer service and store standards.

Responsibilities

• Support the Store Manager and lead day-to-day store operations.
• Lead by example and drive great customer service across the team.
• Help grow team skills and maintain high store standards.
• Monitor performance and drive store initiatives to improve results.

Skills

Leadership

Team motivation

Communication

Customer focus

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our Caerphilly store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came for and a smile.

You’ll lead by example, help others grow, drive store initiatives, and maintain clear communication to foster a positive, inclusive vibe. By watching the numbers, you’ll keep the store running smoothly and the team thriving.