Energetic Customer Service Associate – Fun Centre

Tenpin; Dawley; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discounts

Free bowling for family and friends

Free food

Enhanced leave

Healthcare cashback

Employee assistance programme

Free counselling

Life assurance 2x salary

Long service awards

Refer a friend

Spot rewards

Job summary

Tenpin is looking for a Customer Service Assistant to join our vibrant team. You will manage reception bookings, answer enquiries, host events, serve food and drinks, and keep the centre welcoming and running smoothly. The role spans multiple departments including Laser Arena, Escape Room experiences, and party hosting.

We value confidence, energy and a positive attitude, with a willingness to learn. Applications from 16+ are welcome, with some duties age-restricted where required.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Confident and proactive in customer interactions.
• Strong team player with attention to detail.

Responsibilities

• Handle reception bookings and enquiries to ensure smooth centre operations.
• Host events, serve food and drinks, and maintain a clean, welcoming environment.
• Identify sales opportunities and contribute to a positive customer experience.
• Collaborate across departments to support Laser Arena, Escape Room, karaoke and party hosting.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tenpin is looking for a Customer Service Assistant to join our vibrant team. You will manage reception bookings, answer enquiries, host events, serve food and drinks, and keep the centre welcoming and running smoothly. The role spans multiple departments including Laser Arena, Escape Room experiences, and party hosting.

We value confidence, energy and a positive attitude, with a willingness to learn. Applications from 16+ are welcome, with some duties age-restricted where required.