Endoscopy Clerk

Sandwell and West Birmingham Hospitals NHS Trust; Black Lake; On-site; GBP 23,000 - 29,000; Full time

Job summary

Sandwell and West Birmingham NHS Trust is seeking a pro-active administrator for Endoscopy bookings. The role focuses on achieving national waiting time targets and coordinating booking processes across multiple sites for a diverse patient group.

Experience in endoscopy bookings and waiting lists is essential; candidates with or without a Business Administrator Level 3 qualification are considered, with potential training offered on the job.

Qualifications

• Excellent communication and organisational skills,
• Ability to prioritise workload and liaise with patients and colleagues at all levels

Responsibilities

• Ensure achievement of national waiting time targets for Endoscopy bookings
• Manage efficient booking processes across multiple sites
• Utilise Endoscopy bookings knowledge and waiting list experience

Skills

Communication

Organisational skills

Professional attitude

Job description

An exciting opportunity has arisen for a position within Endoscopy at Sandwell and West Birmingham NHS Trust. This specialty requires a proactive individual capable of taking responsibility for ensuring achievement of national waiting time targets and managing efficient booking processes across multiple sites in response to the needs of a diverse and critical patient group. Experience and knowledge in endoscopy bookings is essential including waiting list experience and knowledge of endoscopy procedures.

We would welcome applicants who do not hold Business Administrator level 3 qualification as this could be offered during employment.

The post holder must have excellent communication and organisational skills, the ability to prioritise their own workload and have a professional attitude. They must be capable of liaising professionally with patients, and with colleagues at all levels, including senior consultants and nurses from across the Trust.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community. Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.