Endoscopy Admin Team Lead: Patient Pathways & Analytics

NHS Highland; Inverness; On-site; GBP 32,000 - 42,000; Full time

Job summary

NHS Highland Endoscopy is seeking an Admin Team Manager to lead and motivate the booking team, supporting clinical activity and patient pathways across Endoscopy sites.

The post holder will drive demand and capacity analysis, waiting time delivery and maintain strong financial governance within a robust admin framework. Proficiency in Excel, PowerPoint and Word, plus NHS Waiting Time knowledge, are essential.

Qualifications

• Experience leading administrative teams within a clinical service is desirable.
• Excellent analytical, organisational and communication skills are essential.
• A demonstrable commitment to improving patient services and meeting deadlines.

Responsibilities

• Support the admin team and clinical teams in managing patient pathways across Endoscopy sites.
• Lead on analysing demand, capacity and waiting times to support service delivery.
• Oversee administrative management within a framework of financial governance.
• Utilise MS Office tools to produce accurate reports and plan capacity.

Tools

Excel

PowerPoint

Word

Job description

NHS Highland Endoscopy is seeking an Admin Team Manager to lead and motivate the booking team, supporting clinical activity and patient pathways across Endoscopy sites.

The post holder will drive demand and capacity analysis, waiting time delivery and maintain strong financial governance within a robust admin framework. Proficiency in Excel, PowerPoint and Word, plus NHS Waiting Time knowledge, are essential.