Endoscopy Administrator

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust in Bradford is seeking a Band 2 Endoscopy Booking Administrator to join the Surgery and Digestive Diseases Clinical Service Unit at Bradford Royal Infirmary.

You will play a key role in efficiently booking and coordinating endoscopy appointments, supporting the administrative team, and ensuring smooth patient flow. Prior NHS experience and strong communication are essential.

Qualifications

• Experience in prioritising workload and meeting deadlines.
• Proficiency with Microsoft Word and Excel and patient administration systems.
• NHS experience and understanding of information governance.

Responsibilities

• Booking and coordination of endoscopy appointments within the unit.
• Support a busy administrative team at Bradford Royal Infirmary and ensure patient flow.
• Follow written and verbal instructions and maintain confidentiality.

Skills

Excellent Interpersonal Skills

Flexible attitude

Excellent verbal and written skills

Excellent command of English

Customer Care Skills

Ability to work at a fast pace

Ability to work under own initiative

Education

GCSE standard or equivalent

Tools

MS Word

Excel

EPR/Choose & Book/Unisoft/PTS

Job description

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary Town Bradford Salary £25,272 per annum (pro rata) Salary period Yearly Closing 15/10/2026 08:00

NHS AfC: Band 2

Job overview

Closing Date: 15.10.26

Shortlisting to take place after closing date: Commencing: 16.10.26

Interview expected to take place w/c 19.10.26

‘Previous applicants need not apply’

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

An exciting opportunity has arisen for a motivated and enthusiastic individual to join the Surgery and Digestive Diseases Clinical Service Unit as a Band 2 Endoscopy Booking Administrator.

You will be joining a supportive and experienced administrative team based at Bradford Royal Infirmary, playing a key role in the efficient booking and coordination of endoscopy appointments.

Before applying, please ensure you carefully read the job description and person specification to understand the requirements of the role.

Main duties of the job

Please see the attached Job Description and Person Specification for more information about this role.

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for more information about this role.

Person specification

Experience

• Ability to prioritise workload and meet deadlines
• Use of computer packages e.g. Microsoft word, excel
• Use of Patient administration electronic systems
• Previous NHS experience

Skills

• Excellent Interpersonal Skills
• Flexible attitude to work
• Excellent verbal and written communication skills
• Excellent verbal and written command of English
• Customer Care Skills
• Ability to work at a fast pace without distraction
• Ability to work under own initiative and without direct supervision

Knowledge

• Understanding of Information Governance and Confidentiality
• Understanding of RTT
• Proven ability to follow written and verbal instructions
• Good working knowledge of office procedures
• Ability to analyse and cross reference information
• Knowledge of EPR/Choose and Book/Unisoft/PTS Online Booking systems

Qualifications

• Educated to GCSE standard or equivalent
• Customer Service training