End-User Desktop Support Engineer | IT & Device Champion

Tata Consultancy Services; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary packages

Health care benefits

Access to training resources

Laptop and phone

Job summary

Tata Consultancy Services is looking for a Desktop Support Engineer in Greater London to provide comprehensive support for end user devices. You will be responsible for troubleshooting, installing, and maintaining desktops and related peripherals, ensuring operational efficiency. Strong technical support skills and English proficiency are essential. The role offers competitive salary packages, health care benefits, and a commitment to diversity and inclusion.

Qualifications

• Experience with deskside support for various end user devices.
• Ability to diagnose and resolve desktop support issues.
• Understanding of asset management and documentation.

Responsibilities

• Provide incident and request management support.
• Troubleshoot and resolve hardware/software issues.
• Perform installations and configurations of end user devices.

Skills

Strong English proficiency

Incident management support

Experience in Windows and non-Windows environments

Troubleshooting support for end users

Education

Preferred Certifications: MCSA and ITIL

Tools

Microsoft SCCM

Active Directory

Job description

Tata Consultancy Services is looking for a Desktop Support Engineer in Greater London to provide comprehensive support for end user devices. You will be responsible for troubleshooting, installing, and maintaining desktops and related peripherals, ensuring operational efficiency. Strong technical support skills and English proficiency are essential. The role offers competitive salary packages, health care benefits, and a commitment to diversity and inclusion.