End-to-End Fulfillment Specialist

Crystal Clear Recruitment Ltd; Watford; On-site; GBP 22,000 - 32,000; Full time

Job summary

Crystal Clear Recruitment Ltd is seeking a Logistics & Supply Chain Coordinator to join our Operations Team in Watford. The role coordinates end-to-end fulfilment from stock purchasing to transportation, ensuring timely delivery to customer sites.

Ideal candidates will have at least two years in logistics or order fulfilment, with strong data accuracy, ERP usage, and proactive problem solving to support efficient operations.

Qualifications

• Two years' experience in logistics, supply chain administration, order fulfilment or a similar operational coordination role.
• Experience coordinating deliveries, stock movements, procurement activities or transport arrangements.
• Experience preparing and maintaining sales, transport or logistics documentation.
• Experience using ERP systems or similar business software to record transactions, track stock or monitor operational activity.
• Ability to extract, review and maintain accurate data and produce operational reports.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.

Responsibilities

• Order Fulfilment: Coordinate the end-to-end fulfilment process, ensuring customer orders are processed accurately and delivered within agreed timescales.
• Procurement & Stock Control: Monitor stock availability, coordinate stock purchasing and liaise with suppliers regarding deliveries, availability and supply issues.
• Logistics Coordination: Arrange and monitor inbound and outbound deliveries, working with company drivers, couriers and third-party logistics providers.
• Delivery Tracking: Maintain visibility of stock movements, provide regular delivery updates and follow up on delays or other logistical issues.
• Returns Management: Coordinate the administration of stock returns, including returns from field-based staff and supplier return processes (RMA).
• Operational Administration: Prepare and maintain accurate sales, transport and fulfilment documentation, ensuring all relevant records are kept up to date.
• Systems & Reporting: Update ERP and other internal systems, monitor operational data and prepare regular reports on stock, deliveries and fulfilment activity.
• Internal Coordination: Work closely with Account Managers and other departments to support customer requirements, coordinate delivery plans and communicate progress.
• Problem Solving: Identify and follow up on issues affecting stock availability, deliveries or order fulfilment, escalating where necessary.
• Continuous Improvement: Contribute ideas to improve operational processes, efficiency and the overall customer experience.

Job description

Crystal Clear Recruitment Ltd is seeking a Logistics & Supply Chain Coordinator to join our Operations Team in Watford. The role coordinates end-to-end fulfilment from stock purchasing to transportation, ensuring timely delivery to customer sites.

Ideal candidates will have at least two years in logistics or order fulfilment, with strong data accuracy, ERP usage, and proactive problem solving to support efficient operations.