End of Life Care Admin Specialist – Flexible Hours (NHS)

Swbh; Oldbury; Sur place; GBP 23 000 - 28 000; Plein temps

Résumé du poste

Sandwell and West Birmingham NHS Trust is seeking an Administrative Assistant to support the End of Life Care Coordination Hub. The role focuses on delivering a high-quality administration service, coordinating information flow between patients, families and healthcare professionals, and maintaining accurate records within a fast-paced NHS environment.

The successful candidate will have strong communication skills, be able to work flexibly across the hub’s hours (8am–8pm) and undertake a full

Qualifications

• GCSE or equivalent in English and Maths.
• NVQ Level 2 in Business Admin or equivalent.
• Experience in clerical tasks and handling patient information systems.
• Experience in fast-paced administrative environments.

Responsabilités

• Provide full administration service to the End of Life Care Coordination Hub.
• Answer telephone calls from patients, relatives and health professionals with timely, accurate information.
• Maintain patient records and update databases (e.g., Excel) ensuring GDPR confidentiality.
• Carry out general office duties (filing, letters, scanning, stationery) and support service activities.

Connaissances

Clerical experience

Customer Service

NHS experience

Patient records systems

Formation

GCSE English & Maths

NVQ Level 2 in Business Admin

Description du poste

Sandwell and West Birmingham NHS Trust is seeking an Administrative Assistant to support the End of Life Care Coordination Hub. The role focuses on delivering a high-quality administration service, coordinating information flow between patients, families and healthcare professionals, and maintaining accurate records within a fast-paced NHS environment.

The successful candidate will have strong communication skills, be able to work flexibly across the hub’s hours (8am–8pm) and undertake a full